McIrish
I totally understand your logic. Like I said at the beginning, I think WSEX is on the right side here. HOWEVER, they (the books) are the ones that are able to make the rules here. They can set limits, they post the lines, they can cancel wagers, etc, etc. They need to set lines and limits they can live with, or get out of this business.
As a player, I can't set the lines that I want to play. The book has the advantage of the vig, the player has the advanage of choosing his spots. If we allow the book to start choosing their spots (as in this case), we are doing all the players a disservice.
As I said (so eloquently
) above:
"Why do you employ linesmakers and book managers? If you can't trust them to make the right call, then do it yourself. Or better yet, don't put a line up until you are ready to take action on it. If you post a line, be prepared to take action on it and honor all wagers. If your software allows people to keep making wagers, then deal with it or modify your software."
IF YOU POST A LINE, BE PREPARED TO HONOR IT. This is the mantra that all books should live by. If you put a line up (and leave it up) then honor any wagers that come in.
It's only fair and reasonable to the player.
And if a player takes shots (as in this case), pay him off and ban him. You don't need to keep him as a customer, but pay him his fair win.
My only concern here is that the player had a "false" email and phone number. Is this another case of multiple accounts? If not, pay him, ban him, and get on with your business.