Good morning!! I love working nights and waking up to these sort of things. Probably should wait and read it all but skimming over the thread here are some observations off the top.
- WSEX has got to make more effort when these things come along! I think Steve said "I asked the girls to give him a call". Huh? If the player gave you 40k of one-sided action on a soccer game at the same number (and your software accepted it) you need to make sure you take swift and decisive action
before the game. Making sure you keep notes, copies of all correspondences (even if e-mails were kicked back) and anything else you have to show. Someone else mentioned this but if you are having trouble getting hold of the player get hold of a moderator here, we have one here 24 hours a day usually. If not send a time stamped e-mail to the site showing that win or lose this play will not stand and what actions you deem appropriate. Let us know you can't get hold of the player but win or lose he does not have 40k of action on the game. You can not sit back and wait until the end of the game to see what happens before fully committing. Not picking on them but asking one of the clerks to "give this guy a call" then cancelling out the wagers 5 hours after the win is not the way to go.
- For Revere I have two observations, one is very small. In a post in this thread he made reference that he probably shouldn't have posted this here but did not realize it would create such a stir. Did you really believe that? You don't just post about a 40 dime bet that got cancelled involving one of our advertisers and then act surprised people are interested in it. LOL. Not that you did anything wrong necessarily, just thought it odd you thought this reception was surprising. I know some will say we want to read everything that goes on but AGAIN it is usually best to keep these things off the board until we can try and resolve them. You'd be surprised how many dsputes can be worked out to everyone's satisfaction without all this. If you are not happy with what a site can do than you can always come here afterwards as a last resort. I recommend just give the other way a chance first as books appreciate the opportunity to discuss things with you (us) in a civil manner before some of the jackasses chime in to make things worse. Once this gets posted we get the stuff about how "WSEX will be blasted from here to infinity and doomed if they do not pay" along with the other childish stuff. Turns into a platform for internet tough guys to show how mean they are and how big their penises are.
- The last thing I see here is called personal accountability. We are not in a court of law folks, we are dealing with books as partners in our quest to gamble. There is no loophole that can be exploited, or at least there shouldn't be. And if there is let's not try and take advantage of it. "I know I was wrong but it isn't in the rules!!" We get too much of that Beantown type crap. Bet a game 15 minutes late because it looks like a sure OVER only to end up losing the bet. Of course then he wants to use the rules to his favor and ask for his money back. If you know you are circumventing the intention of a rule than don't do it. No amount of pressure from anyone can get you paid if a book decides they will not pay you. Sure you can raise hell and do all sort of things but most of us need to just take care of our business and abide by the rules as we know they are intended. No offense Revere but you knew this place would not accept 40 dimes on a soccer game without moving their lines. Had they took 2 million dollars on this should they pay that too? We all need to be as reasonable as possible before these issues arise. To be fair there is negligence on both sides here IMO. I mentioned some about WSEX above, the software accepted the bets and unless more information is forthcoming I believe a more diligent effort should have been made
before the match was played. I loved the thing about speeding. You may not know the speed limit but you know it is not 120MPH. To Revere's credit he did not pretend to not realize what he was doing was not intended by WSEX. To me this falls back a litle on personal accountability for your actions, on both sides. I like Revere and he has made some of my favorite posts on this board so I really hope he wasn't scalping the game and is out a big number here.
The problem here is people usually want it black or white. They read about a story like this and either something similar has happened to them, they have a vested interest, or they just feel strongly, but bottom line is they are either for the player or they are for the book. Unfortunately in reality the solution is probably somewhere in between. Shrink will be back late Sunday or early Monday so if both sides agree the RX will mediate this dispute and see if everyone can hammer out a workable deal. I know the posters aren't happy but that is exacty what I see here, a compromise. Both sides weren't completely clean so there needs to be a little give and take in my view.