Things must be getting really bad, if a book as large as Rio cheats a guy out of $30 in ppatm fees, because the player doesn't realize that Rio should cover those fees. ANd then they even refuse to pay him the 10% deposit bonus. WHats really crazy is that if RIo had been smart they would have given the player the $47 right away. then they would have gotten away with giving this guy a $17 bonus on his $500 deposit, and he would have been a happy customer.
I've always like Rio's Cs before, but there is no defending this.