United Airlines drags doctor off flight for absolutely no reason - bloodies his face - huge lawsuit on the way

[919]

Speaking of United kicking people off flights...

[h=1]Woman Claims She and Daughter With Autism Were Kicked Off United Plane[/h]
http://abcnews.go.com/US/woman-claims-daughter-autism-kicked-off-united-airlines/story?id=30926832

 

[Enfuego]

I also don't think it's rational behavior to get to the point where a cop has to physically drag you off an airplane by your arms either. United handled this poorly but at some point you have to be a grown ass adult too and comply.

 

[Betallsports]

Because its not random. Each airline is slightly different but below is an accepted practice across most airlines...
-
- Who are the last to get bumped... Military, First Class, Rewards Members (points system), Employees, Full price ticket payers.
- First to get bumped... Those who paid the least for a ticket, in combination with those last to check in who are in the above list, those with no more connecting flights. Each airline has their own "formula" but those the major factors.

Ok, don't think he paid full price. But they are wrong the way they did it

 

[Mr_Mark]

https://www.instagram.com/p/BSwGwm0jKq2/?taken-by=hoodclips&hl=en

 

[rolltide]

https://www.instagram.com/p/BSwGwm0jKq2/?taken-by=hoodclips&hl=en

nice(<)<

 

[PatsFan1283]

People should've seen this coming when they appointed Tony Soprano as CEO last week.

 

[leYGar]

What's wrong with people, an $800 voucher is pretty nice to go on another flight and if the flight is the next day, you could easily get a hotel paid for as well as food vouchers.

 

[CarolinaKid]

a few yrs ago i was coming back from vegas and they over-book the flight, i decline the offer as i wanted to get home bad

 

[halekulani]

united airlines cost themselves how much in stocks and future business alone from this incident?
should have kept trying to negotiate with other passengers
physical removal with brute force should have been an absolute last resort

 

[PatsFan1283]

I doubt it hurts their business much in the long-term. People forget stuff like this pretty fast and the airline industry is heavily regulated, not like there is a ton of competition. Most of the revenue goes to 4 companies.

Why the markets haven't exactly punished them the last 3 days, stock is down but nothing compared to say BP after the oil spill or Target after the credit card hacking thing. It's a PR nightmare but it'll go away IMO.

I guess the counter to that would be that through the power of the internet people can mobilize for boycotts more...

 

[festeringZit]

[h=1]United Airlines loses $900 million in market value as shares tumble[/h]
Shares of United Airlines (UAL) were down as much as 4.3% in trading on Tuesday after video surfaced Monday of a passenger being forcibly removed from a flight over the weekend.
The video went viral on social media on Monday, though shares of the airline actually rose to start the week, giving markets a temporary understanding that the company had dodged a major financial hit from the controversy.
On Tuesday, as the controversy surrounding the video failed to die down, shares dropped as much as 4.3%, or $3.10 per share, taking upwards of $950 million in market cap value away from the company based on 314 million shares outstanding.
Near 2:00 p.m. ET, the stock had pared some of its losses and was down about 2.8%, or $2.00 per share, putting its market-cap losses closer to $600 million.

 

[PatsFan1283]

But it recovered, closed down 1.13% for the day. So we're talking market cap losses of a few hundred million off 22 billion.

Not much given the current outrage/PR nightmare.

 

[texansfan]

http://www.msn.com/en-us/travel/new...-off-whenever-they-want/ar-BBzIWAl?li=BBnb7Kz

According to the Contract Of Carriage, an airline can bump you involuntarily at any time.

And what is this Contract of Carriage legal minutiae? Put it this way: Your purchase of the ticket is your tacit confirmation to all airline rules and regulations, one of which is the airline’s ability to re-book passengers at will.

Federal regulations require the airline to first ask for volunteers to be bumped. In this case, nobody volunteered even with incentive compensation that started at $400, went to $800 and then to $1,000, (according to United CEO Oscar Munoz), including overnight hotel stay. It was the last flight of the day between Chicago and Louisville, so none of the passengers wanted to wait until the first available flight the next day at 3 p.m.

So, yes, United and all airlines absolutely have the right to remove you. The only US federal requirement is to ask for volunteers first—which the airline did—and to provide compensation for both voluntary and involuntary passengers who are bumped and re-booked.

Alexander Bachuwa, a New York attorney with an expertise in travel, told The Points Guy blog: “The bottom line is that airlines hold the power to deny someone boarding and to remove someone from the flight. The legal issue may be whether the police used unnecessary force in dealing with the situation. I highly doubt they will be held liable. The passenger was asked to leave and did not, as bad as that sounds.”

 

[Ricboff]

CHICAGO (AP) — Oscar Munoz, CEO of United Airlines' parent company, sent employees a letter Tuesday that was more contrite than his statement a day earlier about a passenger being dragged from a plane at Chicago's O'Hare International Airport.
Here is the text of the latest letter:
Dear Team,

The truly horrific event that occurred on this flight has elicited many responses from all of us: outrage, anger, disappointment. I share all of those sentiments, and one above all: my deepest apologies for what happened. Like you, I continue to be disturbed by what happened on this flight and I deeply apologize to the customer forcibly removed and to all the customers aboard. No one should ever be mistreated this way.
I want you to know that we take full responsibility and we will work to make it right.
It's never too late to do the right thing. I have committed to our customers and our employees that we are going to fix what's broken so this never happens again. This will include a thorough review of crew movement, our policies for incentivizing volunteers in these situations, how we handle oversold situations and an examination of how we partner with airport authorities and local law enforcement. We'll communicate the results of our review by April 30th.
I promise you we will do better.
Sincerely,
Oscar

.......................


stock rallied late, folks buying stongly at the close..........



the compnay had gross income of 6.5 billion in 2016.

 

[texansfan]

Munoz just trying to cover his ass and avoid negative publicity.

 

[Ricboff]

he is taking ownership. And advising that the company will make changes going forward. A good thing.

 

[texansfan]

He's still covering his ass, but yes, a change is needed. The crew should have been made to find other means of travel once all of the passengers were boarded and seated. I'm sure the airlines will settle with him.

 

[PatsFan1283]

The benefits of having a quasi-monopoly. You can fuck up your customers.

Jet fuel has tumbled a ton in price last 3 years and flights are barely cheaper.

I'd assume they will settle too, regardless of what letter of the law says. They want this over ASAP.

 

[Ricboff]

united airlines cost themselves how much in stocks and future business alone from this incident?
should have kept trying to negotiate with other passengers
physical removal with brute force should have been an absolute last resort

yup. But perhaps the company has a limit? crew couldnt go higher? surely they called headquarters before law enforcement. It's not even real USD, its bloody United monopoly money.

 

[texansfan]

yup. But perhaps the company has a limit? crew couldnt go higher? surely they called headquarters before law enforcement. It's not even real USD, its bloody United monopoly money.

Aren't they just vouchers that can be used for future flights?