United Airlines drags doctor off flight for absolutely no reason - bloodies his face - huge lawsuit on the way

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Dude, your justifications are off topic.

We we aren't talking about 2-4 hour delays.

No one in this discussion is handicapped or an unaccompanied minor. Show me where it says united employees trump paid ticket guest on the bump list and I'll agree with your positiOn.

On your ticket it says so. It could have been some other reason. Most of the time it happens before everyone gets on the plane. Had no legal rights. Was asked to disboard politely and he choose to act like a two year old fighting and screaming. Reentered the plane after being taken off the plane. He had no rights.
 

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I should know better than to present facts to people. For many it seems difficult for them because they have already made up their minds.....and god forbid they definitely dont want to be confused with the facts.
 

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Why not put the United personnel in a rental car or shuttle bus for the relatively short road trip from Chicago to Louisville to avoid displacing people who’d booked their tickets and been allowed to board the flight?
 
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I should know better than to present facts to people. For many it seems difficult for them because they have already made up their minds.....and god forbid they definitely dont want to be confused with the facts.

All because the airlines have procedures in place does not make them right to do what they do which is basically hold passengers over a barrel. No sane person would side with United regardless of their procedures in a situation like this. The man paid for a seat on that flight & he or any other customer should take precedence over an employee. If they need to get to a destination, find another way for them to get to their destination since they are not paying customers.
 

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Ahh not that black and white though, so don't try to make it. He purchased a ticket and was allowed to board.

Lets also stop calling this overbooked. My issue in all of this is here, it wasn't over booked with tickets sold. They sold the right amount of tickets but decided to bump people to accommodate their business.

In business there is a cardinal rule, never take something away from someone, customer/client, employee, etc. it will ALWAYScome back to haunt you. Once they allowed that plane to board full, your crew must make different plans to avoid a PR nightmare. Or you buy those seats back, yes I understand they tried, but they called the figure too low aperently.

If you reread my post I did mention that he didn't get what he paid for and had case maybe to sue. Doesn't give him the right to trespass. If I want you off my property you leave or you are trespassing. The rest you will have to figure out later. PR nightmare or not, if I'm on the jury I'm awarding him the price of his ticket, no more. The whole I was dragged off because I wouldn't leave now give me money, wont win him anything with me on the jury.
 
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I should know better than to present facts to people. For many it seems difficult for them because they have already made up their minds.....and god forbid they definitely dont want to be confused with the facts.

lol, nice Smartass remark. Maybe you're reading comprehension just is on level with a first grader though.

1) your facts presented were completely irrelevant. Quoted already, a minor is not involved.
2). You presented a cost of delaying a ticket holder, we weren't talking about 2-4 hour delays, it was an overnight delay.

You then go on to post a link, which again shows your failure to fully comprehend. The link states "art of the problem, at least, comes from the often-overlooked policy that allows airlines to stop passengers from boarding a plane if it's overbooked. You agree to it when you book your tickets."
We aren't discussing them stoping him at the gate. We are discussing them dragging him out of his seat. Your research just got you an F

So, to get on your high horse to make the quoted comment just shows you're a dick which can't comprehend the full context in which this has gone Down. My entire stance, noted here already but too complex for you, is once he boarded this situation goes out of protocol. Don't let context lengthier tha. A dr sues book confuse you.


Disclaimer: if this happened at the gate, the passenger deserves anything coming in my mind. They allowed him to board. In legal transactions, the moment they scan his ticket and allow him to go down the ramp, they are accepting him as a passenger. Up UNTIL that point I fully understand all the airplane bumpi g rules as they are.
 
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If you reread my post I did mention that he didn't get what he paid for and had case maybe to sue. Doesn't give him the right to trespass. If I want you off my property you leave or you are trespassing. The rest you will have to figure out later. PR nightmare or not, if I'm on the jury I'm awarding him the price of his ticket, no more. The whole I was dragged off because I wouldn't leave now give me money, wont win him anything with me on the jury.

you using property though doesn't work for a good equation. If I lease property (virtually what this passenger is doing), if I don't give you a reason within that contract to void it, I'm not trespassing. Many court cases out there to support this. I hear what you are saying, and never a sue happy guy either. I have an issue with a business bumping a guy already on the plane for employees. Just bad business. Airlines are not customer friendly because they don't have to be, so because of that, I don't mind seeing him getting to stick it to them.
 

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lol, nice Smartass remark. Maybe you're reading comprehension just is on level with a first grader though.

1) your facts presented were completely irrelevant. Quoted already, a minor is not involved.
2). You presented a cost of delaying a ticket holder, we weren't talking about 2-4 hour delays, it was an overnight delay.

You then go on to post a link, which again shows your failure to fully comprehend. The link states "art of the problem, at least, comes from the often-overlooked policy that allows airlines to stop passengers from boarding a plane if it's overbooked. You agree to it when you book your tickets."
We aren't discussing them stoping him at the gate. We are discussing them dragging him out of his seat. Your research just got you an F

So, to get on your high horse to make the quoted comment just shows you're a dick which can't comprehend the full context in which this has gone Down. My entire stance, noted here already but too complex for you, is once he boarded this situation goes out of protocol. Don't let context lengthier tha. A dr sues book confuse you.


Disclaimer: if this happened at the gate, the passenger deserves anything coming in my mind. They allowed him to board. In legal transactions, the moment they scan his ticket and allow him to go down the ramp, they are accepting him as a passenger. Up UNTIL that point I fully understand all the airplane bumpi g rules as they are.

Your ability to read and comprehend is the one who gets an F

I stated airlines policies....not the fact that the guy was a minor.

I stated rules based on the amount of the delay. Over 2 hours it is a higher amount capped. He doesn't continue to increase if the delay is overnight. He gets his choice...voucher or a check. Where is your proof the rules change once it is scanned? There is no way for them to know for sure the plane is overbooked until everyone has checked in.

I understand that third grade in Arkansas was 5 years of your life that you wont get back....dont worry fourth grade will be much shorter if you pay attention to the teacher.

You bore me with your poor arguments as to why the passenger was right. He was personally responsible for delaying a plane full of people who did not break any rules and wanted their flight to leave. You don't like it...don't fly United. I personally have no problem with what United did. My bigger problem is everyone saying how bad United is and how the guy was wronged. He should have left the plane peacefully taken the $1350 compensation for the overnight delay.
 

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Video is worth a thousand words in court. Why couldn't this have happened to me? The airline is going to have to ante up for punitive damages. The airlines justification is complete and utter bullshit especially for a situation that could have been avoided.
 

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I don't think the CEO gets high marks for his crisis communications skills. He used the word "re-accommodate" the passengers.

If this is re-accommodate, words have no meaning.

C9EQW5yXoAA9ZfY.jpg
 

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1st.. wasn't it NOT OVERBOOKED? United just wanted to put 4 employees on?? After the fact?
2nd. Why didn't they Kik off the last 4 idiots to check into the flight??

That seems to be the fairest situation..
 

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It doesn't appear this flight was overbooked.

Over-bookings are handled at the gate. United wanted to have employees on the plane and asked passengers to give up their seats.

This guy is in the right. Flying absolutely sucks.
 

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They obviously weren't offering enough cash to get people to move. Instead of dragging a guy, and knocking him unconscious, an easy solution
for the airline (with much better PR) is to offer more $$$$ until you get one person to bite.

Yeah, I've rethought this one. The flight wasn't overbooked yet they wanted the four seats for their crew. He was legally within his rights to be sitting in his seat. I'd be pissed too. They should've kept their crew off or offered him more money.
 

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This will be a case study of what not to do during a crisis in every business school.


By the way, this is the statement from Chicago PD. Does that guy look 69 to you?

C9ElGZjXcAEfDkc.jpg
 

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he's saying "just kill me, kill me, just kill me"

I'm sorry, that's a tad bit silly to me, as is one security officer's decision to drag the passenger off the plane.
 

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So much for the customer is always right theory. I don't care what anyone says United is the only one here that comes out looking bad
 

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1st.. wasn't it NOT OVERBOOKED? United just wanted to put 4 employees on?? After the fact?
2nd. Why didn't they Kik off the last 4 idiots to check into the flight??

That seems to be the fairest situation..

It doesn't appear this flight was overbooked.

Over-bookings are handled at the gate. United wanted to have employees on the plane and asked passengers to give up their seats.

This guy is in the right. Flying absolutely sucks.


airline doesn't look good here, but in fairness to them about the "4 employees", I'm assuming they were a flight crew that was needed for another flight taking off from Louisville.

I would hope the crew was not merely flying home
 

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Willie,
I believe the crew on the flight had to work Monday. (This happened Sunday night)

There is an argument they could have had to rent a car, but I don't think we know what time they had to work.
 

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