is sportsbook.com really this bad?
Hello, my name is Patrick Morgan. How may I help you today?
You: I recently sent you an email and received one back saying it could take up to 5 weeks for my withdrawal to be processed, it this when I should expect to receive payment or just when it will be processed
Patrick Morgan: This is just for processing. Once processed the withdrawal takes 10-15 business days to arrive.
You: I made my first withdrawal on Sept. 28th which was 2 and a half weeks ago plus 5 weeks plus another 2 weeks so a withdrawal takes 2 and a half months?
Patrick Morgan: Between 4-8 weeks delivery and the 2 weeks for delivery.
You: wow that's a long time, so it could be 8 more weeks until its processed.
Patrick Morgan: That is correct.
You: I'll wait for updates through my messages thanks have a good night.
Patrick Morgan: You're very welcome.
This was the on-line chat with sportsbook.com after I sent an email after receiving several messages that all payments were being delayed because of a change of processors.
I recently started to bet on-line and read some sites that said sportsbook was a reputable site. I had no idea it would take 3 months to receive a check for a withdrawal. Have they always been this slow? Are they reputable? This is the first email I received a week ago.
Thank you for contacting us.
Apologies for the delay. This is due to a current backlog being experienced by our processing partners. I can confirm that you will receive your funds within the next 2-5 weeks at the latest. Whilst we’ll do our best to get your money sent out faster than this, there’s really no guarantee as our time frames highly depend on the volume of requests and our processor’s weekly capacity.
We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.
Kind regards,
Liam Grogan
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Sportsbook Cashier
:sad3: