It keeps getting worse...
I recieved this message this morning:
<TABLE id=messageBody><TBODY><TR><TD class="rightAlign h1Title" width=75>Message:</TD><TD class=leftAlign>Dear Lee,
Thank you for submitting the documentation we require in order to process pending withdrawals in your gaming account (CID: 917678718). We can confirm that all the documentation has been received in good order. We will not require you to submit this information again. If you have a pending withdrawal it will be put in to the queue for processing, and you will receive another notification once it has been processed and sent.
We know that this process may have caused you inconvenience and for this we apologize. Thank you very much for your co-operation.
Regards,
Neil Tomlin.
The withdrawals team.
Then just a few minutes ago, they sent me this via email:
Dear Lee,
I am contacting you in relation to your account (Customer ID: 917678718).
We received some of the requested documentation in order to verify your account for withdrawals, thank you. In order for us to complete this account verification we still require that you send us the following documents at your earliest convenience:
- A copy of your drivers license (or any official government ID). This must show your name, date of birth, expiration date and license umber
- A utility bill clearly showing your name and current address which should match what we hold on file for you. If you do not have a utility bill in your name, please send us a credit card or bank statement showing your name and address. We cannot accept a utility bill in a name other than the one we hold on file for you.
We understand that you may have already sent the above however; some or all of the copies we received were illegible. Please re-send at your earliest convenience ensuring all required information can be read clearly.
Please fax the requested documents to 1800 201 4919 (++1-208-567-3627 if you are outside North America), or if it is more convenient you may scan your documents, attach them to an email, and send them to the following address:
documents@gamingsupport.net
Please ensure that your customer ID number is prominent on the fax or subject line of the email. Please check the quality of your scan or fax to ensure that all information is fully legible. Once we have fully reviewed the documentation we will promptly email you with an update.
We appreciate your cooperation and we apologize if this verification process has put you at any inconvenience. If you require further assistance in relation to this, or any other matter, please feel free to contact us.
Kindest regards,
Jeremy
The www.sportsbook.com Team
What a joke.:think2:
</TD></TR></TBODY></TABLE>
I recieved this message this morning:
<TABLE id=messageBody><TBODY><TR><TD class="rightAlign h1Title" width=75>Message:</TD><TD class=leftAlign>Dear Lee,
Thank you for submitting the documentation we require in order to process pending withdrawals in your gaming account (CID: 917678718). We can confirm that all the documentation has been received in good order. We will not require you to submit this information again. If you have a pending withdrawal it will be put in to the queue for processing, and you will receive another notification once it has been processed and sent.
We know that this process may have caused you inconvenience and for this we apologize. Thank you very much for your co-operation.
Regards,
Neil Tomlin.
The withdrawals team.
Then just a few minutes ago, they sent me this via email:
Dear Lee,
I am contacting you in relation to your account (Customer ID: 917678718).
We received some of the requested documentation in order to verify your account for withdrawals, thank you. In order for us to complete this account verification we still require that you send us the following documents at your earliest convenience:
- A copy of your drivers license (or any official government ID). This must show your name, date of birth, expiration date and license umber
- A utility bill clearly showing your name and current address which should match what we hold on file for you. If you do not have a utility bill in your name, please send us a credit card or bank statement showing your name and address. We cannot accept a utility bill in a name other than the one we hold on file for you.
We understand that you may have already sent the above however; some or all of the copies we received were illegible. Please re-send at your earliest convenience ensuring all required information can be read clearly.
Please fax the requested documents to 1800 201 4919 (++1-208-567-3627 if you are outside North America), or if it is more convenient you may scan your documents, attach them to an email, and send them to the following address:
documents@gamingsupport.net
Please ensure that your customer ID number is prominent on the fax or subject line of the email. Please check the quality of your scan or fax to ensure that all information is fully legible. Once we have fully reviewed the documentation we will promptly email you with an update.
We appreciate your cooperation and we apologize if this verification process has put you at any inconvenience. If you require further assistance in relation to this, or any other matter, please feel free to contact us.
Kindest regards,
Jeremy
The www.sportsbook.com Team
What a joke.:think2:
</TD></TR></TBODY></TABLE>