We appreciate your stance and agree that this was not a situation handled well by anyone. For some background, prior to the contests taking place, these contests were moved to the community sub-forum (prompting backlash) where it was made clear the contests are for the poster community and not endorsed by The RX. What our response today was about is that it is troubling an individual with forum moderator rights has not answered any questions from members waiting for well over a month to receive their winnings, even when there is time to sign in and post on other topics. We expect better from any forum moderator and can do better.
We do accept that it was probably a poor idea to allow the contests to take place for this very reason, as any contest where funds are held particularly by an individual and not a company or a group of individuals is not scalable, but as the contests had run for many years without incident we didn't want to take away from the user experience from longstanding members.
BAS is still free to post and signed in as recently as Wednesday. Moderator status is not what's important right now, before he returns to the saddle we need some idea of when the winners are getting paid and what steps we can take to avoid this from happening in the future.