Wierd for the bank to send it through twice on their own. If a check bounces you wouldn't think your bank is going to take the time to try to send a bounced check back to the bank that just rejected it as NSF. That seems like a waste of your banks time and money, not to mention a waste of YOUR time and money because you had to wait for them to send it off to Canada a second time. I would ask my bank why they sent it off the second time and caused me to lose a week in getting the money.
I hate to say this ( because I am not a fan of Bookmaker ) But,
This Story is True
And, you are not the Only one that this happened too.
It was told to me that Someone Did in Fact write Checks, and that they couldn't stop the "Real" Checks that went out.
But You Never know, sometimes Information could be False :drink:
This is true and believe me Mickey isn't happy...some problems with the processors and he told me right to my face that this would happen and couldn't do anything about it until it actually happened...bounced checks isn't the way CRIS does business and I hope it clears up soon...I will talk to him tomorrow...
Talked to Mickey this morning and he said a couple of posters have tried to help RX guys in the past, but the RX has deleted their avatars and can no longer help...this was done because of a fued between the RX management/Sports Options and CRIS..
Anyone who has a problem can talk with accounting or just PM me and I will help...CRIS is not happy with this situation and as I have said before, this is not the way they do business...
Anyone who has a problem can talk with accounting or just PM me and I will help...CRIS is not happy with this situation and as I have said before, this is not the way they do business...
This book needs to be kept under a microscope..I have had Cris for years..along with Betmaker and Diamond..(same umbrella)
Of the 35-40 sportsbooks I have dealt with in the past 5 years..Bookmaker is in the top 3 for rudest, shitiest customer service reps...
Although it is gallant of VD to help with these issues..It is BS you should have to resort to a faceless although highly respected poster on an internet board to expedite the handling of these issues..
If they knew this was going to happen..they should have gone out of the way to warn the impending victims..they are great at cold calling..they should be able to pay one person to handle the affected individuals..
Maybe I am wrong but they should have also paid these people promptly through WU or MG..they are the best in the business at taking credit card $ this side of Sportsbook.com who are one of the biggest farces in the offshore industry..only thing sportsbook got worth a damn is their name which is googled by countless blind sheep daily..
I will continue to use Bookmaker and Diamond for now..love their parlay selection availability and thus far I myself have always been paid promptly in a reasonable time frame..
I have my eyebrows raised at them at the moment and will keep a keen eye on them..
Just my .02-The Menace
Of the 35-40 sportsbooks I have dealt with in the past 5 years..Bookmaker is in the top 3 for rudest, shitiest customer service reps...
Although it is gallant of VD to help with these issues..It is BS you should have to resort to a faceless although highly respected poster on an internet board to expedite the handling of these issues..
If they knew this was going to happen..they should have gone out of the way to warn the impending victims..they are great at cold calling..they should be able to pay one person to handle the affected individuals..
Maybe I am wrong but they should have also paid these people promptly through WU or MG..they are the best in the business at taking credit card $ this side of Sportsbook.com who are one of the biggest farces in the offshore industry..only thing sportsbook got worth a damn is their name which is googled by countless blind sheep daily..
I will continue to use Bookmaker and Diamond for now..love their parlay selection availability and thus far I myself have always been paid promptly in a reasonable time frame..
I have my eyebrows raised at them at the moment and will keep a keen eye on them..
Just my .02-The Menace
Agree with you 100%...CRIS has been know to be rude to people on the phone and I have seen measures taken to insure this stuff doesn't happen as often...
On the other hand, I have heard countless tapes of conversations and once a poster thinks he is right or thinks he is being treated unfairly, there is nothing a rep can do to calm him down...
Good idea Dennis, somebody should be at the beckon if issues cannot be handled directly with a CS rep....
Their CS department has always taken hits, but they are getting better...a little patience on both sides go a long way...
On the other hand, I have heard countless tapes of conversations and once a poster thinks he is right or thinks he is being treated unfairly, there is nothing a rep can do to calm him down...
Good idea Dennis, somebody should be at the beckon if issues cannot be handled directly with a CS rep....
Their CS department has always taken hits, but they are getting better...a little patience on both sides go a long way...
The same thing is happening to me. I requested check on Nov. 10 and received it on Nov. 28. My bank notified me on Dec. 4 that it had bounced so i called and talked to the same guy and got the same story you received about getting a U.s. check in "2-3 days" Still no check for me yet. Customer service is no help I just hope to get my money soon and will never play there again even though I have had pretty good luck with payments before. This is just a red flag for me to move on to a safer out.
