SS,
wilheim did not insult you because he had an "if" in front of it which clearly does not apply in your case.
There were several issues in this one case and they should be treated separately. You claim that the mods think it's OK for a book to do what Intertops did ie. hang a bad line and cancel after the fact. I would expect that all mods here consider it an unfortunate thing and that if a book paid the bet they would consider it a class act. And they wouldn't say it just to suck up to the books. I think the same and I get zero dollars and zero cents for saying anything good about a book.
That was one issue but there are others...
To me it seems you fail to appreciate a couple of things:
1) That it DOES matter whether the line was off by "a couple of points" or by 10 points because in one case it is obviously wrong and in the other it is not. The rules at most books cover cases of lines being obviously wrong. There is naturally grey territory somewhere but it is not at the 10-point level.
2) That Danny knowingly misrepresented his case which causes a large number of people (myself included) to think about it, feel a bit sorry for the guy, wonder what book it was, and take the time to give a constructive response to a guy who seems to deserve some help and/or feedback. Then the truth unfolds and it turns out we were betrayed. We put the effort into it for nothing. In my case it's no big deal but there were hundreds of people, including the mods whose time was being wasted. The mods' time getting wasting is bad for all of us because it takes attention away from real problems, of which there is no shortage these days.
I see nothing wrong with the mods saying that they'll be happy to help players with legitimate concerns at no charge, provided they don't lie to them. To expect more than that from them is to expect too much out of life which deserves at least a bonk on the head with a fish