Yes. Only reason why I stayed around to play with them. After this email they sent if they don't have anymore server issues I may stick around through football season to see what kind of lines I can find. But 100 max on straight wagers unless you post up, which I would not do anytime in the near future. I usually like to wager between 100-300 per game.
Yes. Only reason why I stayed around to play with them. After this email they sent if they don't have anymore server issues I may stick around through football season to see what kind of lines I can find. But 100 max on straight wagers unless you post up, which I would not do anytime in the near future. I usually like to wager between 100-300 per game.
I started reading a few of the posts in these two threads and it seems the majority of people are against and/or adamantly advising others to stay clear of this specific sportsbook, Credit Wagering (CW). I'm curious to know how many of these people have actually endured a personal bad or poor experience with this sportsbook; I mean on what grounds are they basing their negativity if they have never done business or registered with CW? On the other hand, I've read posts from people who've both registered and have received payouts from CW. I've also read posts by those who have received their debit card, as explained in the CW rules and regulations, within a couple of days following registration for the purpose of claiming their winnings.
What gets me is how a person is able to provide insight into a sportsbook if they've never actually done business with the place in the first place? It just doesn't make sense to me and furthermore, I've read the regulations and/or rules from top to bottom at CW and they are plain and simply straight forward and above all, make sense.
I've seen both sportsbooks and money transfer companies as well who don't even provide a phone number or a 'live chat' service for their clients or customers to make direct contact; simply an email address and that's it. CW, to its' credit, has three different email addresses for correspondence and also a 'live chat' service of which I made use of a only a couple of hours ago. Furthermore CW is supposedly to have a toll free telephone number up and running within the next week or so to allow customers first hand contact and/or conversations with CW customer service agents at their convenience.
Anyway, as with the other posts pertaining to this sportsbook, my comments above are my opinions and nothing more, quite simply 'as I see it' as the saying goes, nothing more and nothing less.
:howdy:
For those interested, I recently (today) had a conversation with a gentleman at Credit Wagering (CW) and here is the jest of my converstaion via the CW 'live chat' system.
I say:
Now tell me, are you or is CW open 24 hrs?
He says:
we are open from 9am eastern to the last halftime of the day
I say:
What does the last halftime of the day mean?
He says:
usually thats 10-11 pm eastern
I say:
So to clarify are you saying that CW opens at 9 a.m. est and closes at what time? 10; 10:30 or 11 p.m. est?
He says:
that's correct
I say:
Well what happens if a person wants to place a halftime wager on a sport which goes at 10:30 p.m. for example? Are you indicating that the opportunity won't be available?
He says:
you can wager 24 hours a day. customer service is open from 9am until the last half time is gone, usually that is 10-11pm
I say:
When you say customer service, are you referring to this 'live chat' system that you and I are on currently?
He says:
thats correct
I say:
Is there a toll free phone number for customer service?
He says:
no there there is not. customer service is via live chat or email only.
I say:
That's very unusual, very unusual. Are they going to get a telephone number and if so, how long before one is up and available?
He says:
no, we will not offer phone support at any time.
I say:
I thought I read a recent notice or email sent out from CW indicating a telephone # is soon to be available.
I say:
You are not aware of this?
He says:
not for customer support, that will be via live chat
I say:
So if a person wants a question answered immediately, he or she will never be able to speak directly to a person on the telephone?
He says:
by phones no.
I say:
Very interesting and I'll pass this on to the sporting forum.
I say:
Lastly, how long before I receive a debit card in the mail?
He says:
this has been our concept from the start, customer service by live chat (of course he is still referring to the telephone question)
He says:
once you request your first payout, the card is sent wed by 2 day service
He says:
you will receive it friday with your winnings already loaded
I say:
And the max I can wager is $100 on a game?
He says:
thats correct
I say:
Am I able to place a $100 on a 3-team or 4-team parlay?
He ays:
$50 limit on parlays, with a $1000 credit limit, as stated on the credit wagering site:
I say:
Thank you for your time and patience. Bye, bye.
He says:
have a good day
I say:
Sorry, go ahead.
I say:
You were going to say.
He says:
said have a nice day
I say:
Thanks, bye.
Live Chat session concluded.
Now from my sportsbook experience, I haven't come across many, if any at all, sportsbooks that do not provide a toll free telephone number or two for that matter for customers to touch base with either customer service, managers, etc.
I thought I read somewhere here on the RX sub-forum yesterday or the day before a particular thread, which while discussing Credit Wagering, included some information from someone who said Credit Wagering indicated they would have a telephone line and number in place shortly for its' customers.
In an event, I'm quite simply very leary of any spoortsbook that fails to produce a telephone number for its' customer base for the purpose of making verbal contact.
Furthermore, I want to inform Canadians that these debit cards will be loaded in U.S. currency only and that ATM machines do not dispense U.S. currency; Canadian dollars only. Therefore if you happen to approach an ATM machine with the intention of using your debit card to withdraw, for example, $600 U.S., depending on the currency rate, you may only receive $580 Canadian dollars, meaning you will be shortchanged $20 each and every time you attempt to make a withdraw.
Now unless CW allows Canadians to have their accounts made in Canadian currency, which they don't, those north of the border will have to live with the fact that they will be shorted some funds upon making a withdraw at the ATM machines.
Simply some added thoughts to consider or keep in mind gents.
:howdy:
I say:
Now tell me, are you or is CW open 24 hrs?
He says:
we are open from 9am eastern to the last halftime of the day
I say:
What does the last halftime of the day mean?
He says:
usually thats 10-11 pm eastern
I say:
So to clarify are you saying that CW opens at 9 a.m. est and closes at what time? 10; 10:30 or 11 p.m. est?
He says:
that's correct
I say:
Well what happens if a person wants to place a halftime wager on a sport which goes at 10:30 p.m. for example? Are you indicating that the opportunity won't be available?
He says:
you can wager 24 hours a day. customer service is open from 9am until the last half time is gone, usually that is 10-11pm
I say:
When you say customer service, are you referring to this 'live chat' system that you and I are on currently?
He says:
thats correct
I say:
Is there a toll free phone number for customer service?
He says:
no there there is not. customer service is via live chat or email only.
I say:
That's very unusual, very unusual. Are they going to get a telephone number and if so, how long before one is up and available?
He says:
no, we will not offer phone support at any time.
I say:
I thought I read a recent notice or email sent out from CW indicating a telephone # is soon to be available.
I say:
You are not aware of this?
He says:
not for customer support, that will be via live chat
I say:
So if a person wants a question answered immediately, he or she will never be able to speak directly to a person on the telephone?
He says:
by phones no.
I say:
Very interesting and I'll pass this on to the sporting forum.
I say:
Lastly, how long before I receive a debit card in the mail?
He says:
this has been our concept from the start, customer service by live chat (of course he is still referring to the telephone question)
He says:
once you request your first payout, the card is sent wed by 2 day service
He says:
you will receive it friday with your winnings already loaded
I say:
And the max I can wager is $100 on a game?
He says:
thats correct
I say:
Am I able to place a $100 on a 3-team or 4-team parlay?
He ays:
$50 limit on parlays, with a $1000 credit limit, as stated on the credit wagering site:
I say:
Thank you for your time and patience. Bye, bye.
He says:
have a good day
I say:
Sorry, go ahead.
I say:
You were going to say.
He says:
said have a nice day
I say:
Thanks, bye.
Live Chat session concluded.
Now from my sportsbook experience, I haven't come across many, if any at all, sportsbooks that do not provide a toll free telephone number or two for that matter for customers to touch base with either customer service, managers, etc.
I thought I read somewhere here on the RX sub-forum yesterday or the day before a particular thread, which while discussing Credit Wagering, included some information from someone who said Credit Wagering indicated they would have a telephone line and number in place shortly for its' customers.
In an event, I'm quite simply very leary of any spoortsbook that fails to produce a telephone number for its' customer base for the purpose of making verbal contact.
Furthermore, I want to inform Canadians that these debit cards will be loaded in U.S. currency only and that ATM machines do not dispense U.S. currency; Canadian dollars only. Therefore if you happen to approach an ATM machine with the intention of using your debit card to withdraw, for example, $600 U.S., depending on the currency rate, you may only receive $580 Canadian dollars, meaning you will be shortchanged $20 each and every time you attempt to make a withdraw.
Now unless CW allows Canadians to have their accounts made in Canadian currency, which they don't, those north of the border will have to live with the fact that they will be shorted some funds upon making a withdraw at the ATM machines.
Simply some added thoughts to consider or keep in mind gents.
:howdy:
ivan722 <script type="text/javascript"> vbmenu_register("postmenu_5581068", true); </script>
RX Junior
Join Date: May 2008
Location: Montreal
Posts: 289
Thats a couple of nice post there Ben..I saw nothing in there to raise a red flag..( Aside from the comfort of the phone..but maybe they do not want to deal with the wire act on this)
I also find the fact they only allow 100 per game and 50 parlay quite reasonable..Only shows their intent to pay out and dont want to get stung by some punk playing on credit who will not pay if he loses anyway.
RX Junior
Join Date: May 2008
Location: Montreal
Posts: 289
Thats a couple of nice post there Ben..I saw nothing in there to raise a red flag..( Aside from the comfort of the phone..but maybe they do not want to deal with the wire act on this)
I also find the fact they only allow 100 per game and 50 parlay quite reasonable..Only shows their intent to pay out and dont want to get stung by some punk playing on credit who will not pay if he loses anyway.
Explain the Explain?
You rationality in your judgement..Exa- People making comments who have not play there..You not actually hearing about anybody not getting paid..Your un easyness over the lack of phone..
The addition of the live chat conversation was good too
Nice getting input from people like you..thats all..gonna go get a late nite pizza..I`m starvin, Marvin
PS-Sorry I called you Ben, Ivan-The Menace
