Hello all,
Those of you who know me or have read my previous posts know that I am man enough to admit when we've erred and am the first to correct that error. This guy is.....Well you decide for yourself.
A clerk in our accounting department accidentaly sent a CC authorization request to this gentleman instead of the intended receiver. The email included 8 of 16 possible digits (Not the whole CC number!), or the CVV code. So to be clear we did not send him the entire CC info, but part of the info. While that is certainly unacceptable it is also the reason we do not send the entire CC info in the first place! We apologized for the error and assured him it is not a frequent mistake and his information (Neteller) was safe. Remember, this guy is not even the owner of the CC in question!
He called and called relentlessly, then had me on the "Live Chat" for an hour and a half about his concerns for his fellow players security as well as his own which was understandable. I continued to assure him it was a one time clerical error and that his info (Claims he has used 2 CC's which he has not.) and the info of fellow players was safe. He refused to accept my apologies...He refused to accept that it could possibly have been a one time error..... Eventually he did get down to business. The business of internet extorsion. He demanded "Compensation" for his "Emotional Distress" or else he would go to the forums and expose us. I suggested we have the moderators at therx or any other forum settle this dispute and he refused. If I would not give him hush money, we was going to post. Well needless to say he didn't get any free money so here we are.
He is continuing to harrass and taunt us saying "Ha, ha, 100+ views equals 100+ never to be customers". He says that he doesn't care if he has no case he will simply bump and bump this thread to make sure we get bad press. Now he is logging in to our "Live Chat" posing as other customers who are "Outraged"!! Of course they are all coming from the same IP address. He is claiming to be an FBI investigator, calling people names, etc. This guy is a joke and frankly this stinks.
Mason