Credit card info.

[GOWAHOOS]

Just a heads up to those who use/are thinking of using Nine.com for wagering purposed. This morning I received an email that said the following (I will block out any credit card information for the sake of our fellow wager):

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" /><o> </o>

Greetings from Client Services<o></o>

<o></o>

Dear Mr. Silva, <o></o>

<o></o>

First of all I would like to thank you for being a client with Betcom.com. Our goal is to ensure your continued satisfaction with us especially when you request a payout from our accounting department. We would like to make that process as easy as possible for you. Therefore in order to avoid any delays in receiving payouts and for us to continue accepting credit card deposits from you, we will need you to send us the following information as soon as possible:<o></o>

<o></o>

- A copy of either your drivers license, state ID or passport<o></o>

- Front and back copy of credit card # ending in (****)<o></o>

- A signed copy of the attached credit card authorization form<o></o>

<o></o>

Upon completion please fax this information to our toll free fax # 1-800-373-9713. After doing so, simply call our Client Services Department at 1-800-213-3370 to confirm the legibility of your copies. You may also scan the information and email to creditcards@nine.com. If you have any questions please call us at the above number or use the Live Help feature or our website. <o></o>

<o></o>

Regards,<o></o>

<o></o>

Kim Valere<o></o>

Client Accounting Services
Nine.com
An EGaming Review "Power 50" company
www.nine.com
kim@nine.com<o></o>

1-800-213-3370 ext 4702<o></o>

<o> </o>

<o> </o>

This however, is not me. They sent me this attached file with this poor guys name and credit card number and expiration date. I have no idea who this guy is, but if I were you I’d be worried about my account information leaking from their site. After I complained that I was worried about the security of my information, they disabled my account and refused to help me further. This in my opinion is a shanty business and I intend that everyone beware of Nine.com

 

[GOWAHOOS]

And therx moderators will take this down because they have a relationship with nine.com. it's all a sham.

 

[GOWAHOOS]

they will mistakenly send out your info to strangers like me

 

[unconscious]

Wahoos, seems odd that they would close you down. Very Gay none-the-less.

 

[wilheim]

I will forward to Nine.com for comment.



wilheim

 

[GOWAHOOS]

wilheim. Feel free to. But do not take my post down. I've been talking to them all day trying to get this in their heads. They sent me this poor mans credit card info.

 

[TTinCO]

Was it the full CC # or just the last 4 digits?

 

[GOWAHOOS]

Not saying that they do this everyday. but it surely happened to me

 

[GOWAHOOS]

Name CC # Exp. Date. I contacted nine.com already and they claimed i was just trying to get money out of them. i just wanted to warn them I was going to the forums.

 

[Mason]

Hello all,

Those of you who know me or have read my previous posts know that I am man enough to admit when we've erred and am the first to correct that error. This guy is.....Well you decide for yourself.

A clerk in our accounting department accidentaly sent a CC authorization request to this gentleman instead of the intended receiver. The email included 8 of 16 possible digits (Not the whole CC number!), or the CVV code. So to be clear we did not send him the entire CC info, but part of the info. While that is certainly unacceptable it is also the reason we do not send the entire CC info in the first place! We apologized for the error and assured him it is not a frequent mistake and his information (Neteller) was safe. Remember, this guy is not even the owner of the CC in question!

He called and called relentlessly, then had me on the "Live Chat" for an hour and a half about his concerns for his fellow players security as well as his own which was understandable. I continued to assure him it was a one time clerical error and that his info (Claims he has used 2 CC's which he has not.) and the info of fellow players was safe. He refused to accept my apologies...He refused to accept that it could possibly have been a one time error..... Eventually he did get down to business. The business of internet extorsion. He demanded "Compensation" for his "Emotional Distress" or else he would go to the forums and expose us. I suggested we have the moderators at therx or any other forum settle this dispute and he refused. If I would not give him hush money, we was going to post. Well needless to say he didn't get any free money so here we are.

He is continuing to harrass and taunt us saying "Ha, ha, 100+ views equals 100+ never to be customers". He says that he doesn't care if he has no case he will simply bump and bump this thread to make sure we get bad press. Now he is logging in to our "Live Chat" posing as other customers who are "Outraged"!! Of course they are all coming from the same IP address. He is claiming to be an FBI investigator, calling people names, etc. This guy is a joke and frankly this stinks.


Mason

 

[GOWAHOOS]

LOOOOOOOOLLLLLLLLLLLLL


I did WHAAAAAAAAAAAAAT

I simply asked that you fix the problem and informed you I was going to go public with the story to help prevent others.

Regardless, I don't want any of my information out on the internet. I did get 8 of the numbers, the expiration date, the gentlemen's name, and the deposit amount and the deposit tracking number. If i were a criminal, I would have done something. But i am clearly not just tryin to warn you of the future and what may be happening wiht your numbers.

I don't know where you get off claiming that i demanded money. I demanded a "fair answer" if i remember correctly. Not to mention that when I originally had my question, they put me through to their head of accounting, "Terry", who proceeded to chew me out for making this an issue. Calling me immature, a pompous jerk. Which frankly to me, is poor customer service.

 

[unconscious]

fuck off wahoos, be a man.

I hate people like this.


(whatever whahoos his story is actually believable)

 

[GOWAHOOS]

People like what? Who get emailed random strangers deposit and credit card information???

 

[GOWAHOOS]

what is there to be a man about? I am just trying to inform the people on here that i could happen tot hem. not that it will, but that it could. and that the customer service at nine.com was less than average. my only point.

 

[unconscious]

unreal
why would you do this wahoos? as a business owner it makes me a bit sick.

 

[GOWAHOOS]

also his claim that I called relentlessly? truth be told, I went on the 24/7 live help feature at their site (which is very convenient) because I was at work. not more than 30 seconds after I explained my story, their head of accounting called me and proceeded to bash me for 7 min 42 seconds.

 

[GOWAHOOS]

lol, do what? I'm not asking for anything from you. hell you don't even have to believe my story. I am telling you "my side" (according to nine.com it is different). BElieve it or not, I do not want even 4 of my credit card numbers, my name and expiration going to someone random. I realize they made an error, and that's ok. but i just wanted to share my story.

 

[unconscious]

nine is fine gowahoos is suspect

Just let this thread die.

 

[DonDollars]

3448 are my final credit card numbers.

 

[GOWAHOOS]

Ok, think about it this way.


What do I benefit from sitting here taking your crap? I honestly don't care if you don't believe me. I hate nothing to gain by telling this story. I have only placed one bet with nine.com and it was a +17 point teaser and I lost. Other than that I have no connection to them. But what I do know is that I received this email. And I thought everyone should know!