I have provided everything they wanted immediately, they have verbally acknowledged such and they haven't "rejected" the request (which is what they do when they say they're missing something)
how fast have they paid you?
If everyone else gets paid so quickly, how can my two requests take so long? I'm really looking for serious answers
Well, like I said, I played there over a decade ago, so I doubt my payout experiences that long ago would be relevant to your problems now. I, like you, fondly recall the prompt Neteller(and, for awhile, even ******) payouts. I remember 5 Dimes had a 5 cent baseball line, though, curiously, it didn't show up in the baseball tab, you had to go to the overnight lines to get, weird. I also remember they had a unique bonus policy, every other book I've ever played at, you got a bonus, then had to meet a rollover amount, with 5 Dimes, you met the rollover requirement FIRST, then you got the bonus. I zeroed out TWICE trying to get that damn bonus-kinda like playing a few extra hands of blackjack in Vegas after you'd decided to leave, in order to get a "free drink" that sometimes was anything but free. I reloaded a 3rd time, and had to "make up" the rollovers I hadn't met earlier on account of losing my entire deposit, but when I finally slogged through those 3 rollover requirements, they paid me quickly and without incident. I guess times change...