Good luckHere is what happened, I provided Joy and the RX the correct pp address in the google form and in a pm. For whatever reason they sent payment to the address I used to sign up the RX, there is no pp attached to that email account.
I pmd Joy and told her that if finance goes to their pp, they will see that the money is still there. Just like when you accidently send money to the wrong pp address.
I trust this will be resolved shortly.
Thank you.