Spive:
First I'd like to say Rule #3 is a necessary rule to have as a shop, it's commonly used as assistance where the moral ethics of the parts involved do not coincide. Actually, this is a long standing dilemma that attains the very nature of this industry. I will try to explain our position on this matter:
1.Fernando and the guys that work directly under his orders are professionals at what they do. Despite of Fernando's experience and our lines supervisors' eficiency, these guys are only human. And it's only human to err.It might very well happen that a "-" sign gets posted as a typo. I'd like to illustrate this situation using a game posted on our board as I type:
709. Atlanta Hawks @
710. Detroit Pistons -10
Let's say the person typing in the lines before posting them was to make a mistake and post the Hawks -10 , as 10 points favorite. Right at this point lays the divergence of opinions.
What should an educated player do?
<LI>Some players, knowingly gentlemen, will have the courtesy to call Fernando, in order to point out the mistake in the line. How is this courtesy returned? When the same player enters a bet on the wrong side and calls in to request that bet to be deleted. In this industry, as in any other business; there are people who will try to capitalize on others' mistakes. And there are people who understand the value of a courtesy.
<LI>Some players will pound the line as soon as they see it. Once this has happened, what will we do? We will delete all the wagers written on that line and we will send out a notification via e-mail before the game starts. If the situation repeats itself, it is likely for us to close that account, for we don't want this kind of business.
2. There's yet another "bad line situation". It happens when the line is off by 3 points or more. This happens when instaed of typing a 2 the supervisor types a 5, without being aware of it. This situation requires special attention, since the question here is: Is this a bad line or a bad call? If it's a bad call, we will bite the bullet. If it's a bad line we will take it down. Because of the infinity of possibilities here, every case will be negotiated directly between Fernando and the bettor. It will be our priority to meet a beneficial result for both parts.
3. Rule #8 :
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> 8) "READ BACK IS FINAL" when the sports consultant reads back the wager and says "If all of the plays just stated are correct, please state your PIN and Password". It is the customer's responsibility to correct any errors during the readback. Once the plays are confirmed they are final. In the event that the customer does not hear the read back due to technical diffuculties, it is the customer's responsibility to call back immediately to confirm the plays. Otherwise the wagers will be voided.
<HR></BLOCKQUOTE>
This rule sets a precedent, it allows both the bettor and the booker to be lead by a common agreement.
In order to answer your question, it might happen that our line manager is taking action on a bad line. At the very moment he realizes by himself or by advise, that the line is bad; Rule #3 will provide us with the legal platform to void all wagers taken on that line.
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>It would seem that since you state that you have one of the best and most experienced lines man (Fernando) in this industry AS WELL AS RULE #8, there would be no need for Rule #3. <HR></BLOCKQUOTE>
Fernando's reputation precedes himself. But he is not God. Why would you or anybody else attribute him divine qualities? The man makes mistakes too, despite of how experienced and professional he might be.
4. <BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Is there a verification process utilized to confirm YOUR desired numbers/odds PRIOR to posting?
<HR></BLOCKQUOTE>
The ambiguity of this question might lead to the next one... If there's indeed a verification process, why would be a "bad line" still be posted?
In order to answer both of this questions, I'd like to say that first, yes THERE IS a confirmation process. The error in posting a line if it occurs, will occur when typing in the numbers. The procees of posting comes AFTER the process of verification.
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> "Are all confirmed and accepted wagers HONORED?" <HR></BLOCKQUOTE>
If there are no obviously bad lines involved, yes they are.
To conclude, I'd like to say we have had this situation happen to us in the past. Thanks to the fact that in most cases, we have reached an agreement with our customers; there has not been public difusion of it.
In this industry there are tacit rules between players and bookmakers, one of them being: "DO NOT GET GREEDY". If anybody is interested on playing wit us just to capitalize a possible mistake, we invite you not to play with us at all.
Will
P.S.: I apologize for the lenghty post gentlemen.