Quick explanation...
Gentlemen,
Just so we are clear here, Vincem did nothing wrong. At the time of his deposit, we did have a 7x rollover as our standard bonus. HOWEVER, I had offered a special promotion to Rx posters with a 3x rollover. That is where the confusion was. I penalized him the $730. He called and spoke to Tommy and explained his side. We were stedfast in our decision. On a hunch, I decided to do a search on the Rx and found my post. I had honestly not remembered it, as I tend to throw things out to you guys on a whim. Thus, I returned the money to his account, and immediately sent him the money (without fees).
Vincem,
I will be in all day at 800-214-9666, at
jake@sportbet.com or SportbetJake on AOL IM.
Trytrytry and Earl,
Thank you for the confidence and kind words. As you know, I am always willing to help.
Tommy,
Thanks for the free publicity. After all, all press is good press. Have a great day, and good luck with your agenda.
Oh, and Wil...thanks for editing the title.
Jake Slater
General Manager
Sportbet.com