Royal not paying my 28k

HateTheRiverCard · Feb 20, 2004

I have been looking at getting this issue resolved for Velton as has the General but a few thoughts first as it seems a few have expressed there views.

What I have been told to date is that the account is being audited along with 3 others that seem connected to it, the 4 accounts started with the same deposit amount and received identical bonus amounts and each customer requested referral bonuses in conjunction with the others via email. Now it gets a little more complicated regarding the emails and I would like to get alittle more information and clarity regarding such. I will be calling them early afternoon as I think that this situation needs to be resolved.

General... I will be back early afternoon Friday but will forward a copy of the email.

Thanks

HTRC

dif · Feb 20, 2004

thanks for telling.....

I was lucky scalp my funds out from royal...they give me free funds from blue marlins bailout...

royals lines is very easy to beat...so I´m not surprised.

hope you get your funds out from there.

good luck.

go2guy · Feb 20, 2004

HTRC, do they ever mention if they noticed this before his payoff request if this is true. Sounds like if it is true, it's the case of another book taking a shot at a player. Either storyline regardless of who's right is phucked up.

velton · Feb 20, 2004

HateTheRiverCard ,
Thanks for your feedback. I have sent you email stating the fact. Its a very simple thing that I got referred to Royal right before superbowl promo for the 10/15 promotion and the person who referred me got a referral bonus. We are different people living in different states making different bets. There is nothing here. I can't believe they bring up this referral and bonus issue now after requesting so much info from me.

I would hate for them to take this into the wknd. I hope they pay today.

HateTheRiverCard · Feb 20, 2004

go2guy...sorry I don't have an answer for that but I will ask when I speak to them next as that is a very VALID question,

Velton.. got your email and replied, thanks.. every bit of imformation helps here.

Regards

HTRC

url4sale · Feb 20, 2004

These guys are clowns. They send at least 3-4 spam e-mails a week, and I don't have an account there. I e-mail to take me off the list, no reply, just another spam.

I block the e-mail address, they send from a different one, 4 separate times.

They are desparate.

theswami · Feb 20, 2004

<BLOCKQUOTE class="ip-ubbcode-quote">quote:<HR>Originally posted by url 4 sale:
These guys are clowns. They send at least 3-4 spam e-mails a week, and I don't have an account there. I e-mail to take me off the list, no reply, just another spam.

I block the e-mail address, they send from a different one, 4 separate times.

They are desparate.<HR></BLOCKQUOTE>

Same here...no matter what I do I can't get off Royal's and Bodog's emails lists. It really pisses me off. I've sent each site muiltiple requests to be removed.

tgoodm1 · Feb 20, 2004

I just thought that I would check SBR's rating on Royal and it turns out that they are rated D+. The D+ rating is very reflective of the manner in which they handle their customers that win big.

Had Velton listed The Prescription as his referral source on the account signup page, he probably would have been paid without incident upon his initial request.

cecil+ · Feb 20, 2004

Same here about the email lists. I have never played at bodog but get every damn email at 2 different accounts. I played at Royal $25 test drive like 2 years ago and my inbox is stuffed with promos...

go2guy · Feb 22, 2004

Just like I figured, Royal pulls the ol' we are getting scammed routine to stall payout. Well the cat's out of the bag since other players are getting stalled too. Velton, for your sake please stop betting with these guys until they make good on your balance. Don't like the looks of this another book "knob who was getting slobbed" on the forums is now in trouble. At least BHB was bought out and saved their 5 customers this grief!

HateTheRiverCard · Feb 22, 2004

go2guy...seeing as I am helping mediate this I can tell you that your opinion is way off. Opinions should be based on facts. I believe that things will get settled monday as both parties are aware of but I will provide some feedback now to illustrate that.

5 Accounts were opened just before the Superbowl and opened in succession and each referred the other. They were opened with 5 different email accounts and addresses and phone numbers. Now there was no way at the time of knowing if the accounts were linked and even now the only way of knowing is after Netteller has investigated the 5 accounts (which is being done and they have asked til Monday to complete).

The reason that Royal suspected that something may be going on is that Velton emailed his payout request from an email account belonging to one of the other 4 accounts. Upon further investigation the phone numbers of some of the accounts were similar and some not even valid.

I have spoken to Velton and he was very forthcoming and from there I set up a 3 way phone call with Kevin King of Royal, I thought a person to person conversation would help move things along and it seems it did as both parties communicated and are aware that Netteller would complete their investigated on Monday.

At this point unless needed I don't see anything else I can do as Netteller will contact Royal on Monday and whatever the outcome is Kevin and Velton will communicate with each other then as well.

Thanks

HTRC

Halifax · Feb 22, 2004

<BLOCKQUOTE class="ip-ubbcode-quote">quote:<HR>Originally posted by HateTheRiverCard:
go2guy...seeing as I am helping mediate this I can tell you that your opinion is way off. Opinions should be based on facts. I believe that things will get settled monday as both parties are aware of but I will provide some feedback now to illustrate that.

5 Accounts were opened just before the Superbowl and opened in succession and each referred the other. They were opened with 5 different email accounts and addresses and phone numbers. Now there was no way at the time of knowing if the accounts were linked and even now the only way of knowing is after Netteller has investigated the 5 accounts (which is being done and they have asked til Monday to complete).

The reason that Royal suspected that something may be going on is that Velton emailed his payout request from an email account belonging to one of the other 4 accounts. Upon further investigation the phone numbers of some of the accounts were similar and some not even valid.

I have spoken to Velton and he was very forthcoming and from there I set up a 3 way phone call with Kevin King of Royal, I thought a person to person conversation would help move things along and it seems it did as both parties communicated and are aware that Netteller would complete their investigated on Monday.

At this point unless needed I don't see anything else I can do as Netteller will contact Royal on Monday and whatever the outcome is Kevin and Velton will communicate with each other then as well.

Thanks

HTRC<HR></BLOCKQUOTE>

HTRC:

Just out of curiousity, did the customer (velton) have to acquiesce to Neteller doing the investigation, or was Royal able to unilaterally get Neteller to look into the accounts ?

HateTheRiverCard · Feb 22, 2004

Halifax.. not sure of that to be honest but I can inquire and post the response.

HTRC

Halifax · Feb 22, 2004

<BLOCKQUOTE class="ip-ubbcode-quote">quote:<HR>Originally posted by HateTheRiverCard:
Halifax.. not sure of that to be honest but I can inquire and post the response.

HTRC<HR></BLOCKQUOTE>

Probably wouldn't be a bad idea - as there have been the debates / discussions about whether or not Neteller divulges client info to the sportsbooks, without the clients' permission.

cecil+ · Feb 22, 2004

If they "suspected" something,

WHY IS HE STILL BETTING???

Oh, let me guess. In case he loses. If he wins there is a problem, if he loses there is no problem...

bucsfan67 · Feb 22, 2004

my guess to that would be that they dont really look that close until someone requests a large payout, then they check to see if rollovers were met for bonuses, referals, etc...

not sure, but i would think that would be why.....

packer2012 · Feb 22, 2004

Let's call a spade a spade boys!!!!

The reason they don't check earlier is this....

They don't care if a 4 year old kid on life support sends them money. They will take unlimited money from anyone. They will offer big incentives to get it.

The problem comes when you want a payout. Then they take advantage and dot every "i" and cr0ss every "t" to take time to see if you will lose it back.

Furthermore.... Every corporation in Vegas would operate the same way if it were not that they have to deal with people in person and therefore bear the responsiblity to check ID. You think they care whose money they take?

cecil+ · Feb 22, 2004

Bucs, and then they let him keep playing?

Get off the company line man...

cecil+ · Feb 22, 2004

The point is, he asked for a payout weeks ago, and then is allowed to run his balance up to 45k...

The didn't notice excuse doesn't apply here...

wilheim · Feb 22, 2004

FWIW - It does seem strange that at least one of the players under "investigation" is still allowed to play. First of all I can't understand why he would, knowing he may not ever be paid. Secondly, why would Royal continue to accept bets knowing they may not be completely "kosher". I can only quess, and this is very likely wishful thinking, that Royal is using an innocent until proven guilty policy for this player until his case is settled one way or another. Do they hope he will lose his whole balance, of course they do, what better way to end the entire issue.

wil.