Max - you are correct for the most part. If a shop has it in their mind they are not going to do the right thing no one will make them do otherwise. We all saw that in the CRIS deal. Also it becomes harder to reach an agreement when the players runs to the forums with it before we can talk to the books and try and settle it. Not talking about Areef in this case but just generally speaking. Once you play your trumps what else is left to be done? Actually there are a lot of shops that would rather avoid all this but no amount of heat in the forums will force a book to do the right thing. In fact just the opposite can happen. They are people just like us and when backed in a corner often they will do the wrong thing just to show they weren't intimidated. As silly as it sounds it's true. Another time I had a book rep told me "looking back I think we made a mistake but I hate to fix it now and encourage other players to bash us like this in the forums".
Not defending books at all but they are people just like we are. They don't like to be threatened, intimidated or given ultimatems. I speak from experience when I say FAR more is done out of the public eye than will ever be resolved out in the forums. The key to all this for the player is you will always have this avenue to run to the forums at the end if you are not happy! Keep the option of bashing books in your back pocket and let the middle men see what they can do. As Max says it won't always work but you have lost nothing by trying.....
Not defending books at all but they are people just like we are. They don't like to be threatened, intimidated or given ultimatems. I speak from experience when I say FAR more is done out of the public eye than will ever be resolved out in the forums. The key to all this for the player is you will always have this avenue to run to the forums at the end if you are not happy! Keep the option of bashing books in your back pocket and let the middle men see what they can do. As Max says it won't always work but you have lost nothing by trying.....