Help please! My computer is so slow.

[Kruser6]

Programs aren't responding, websites are being incredibly slow to open as well as any applications.

I have ran Spybot search and I have I virus scan running. I don't know what else I can do, but it was never this slow.

I only have 465 songs or 2.09 GB in music, so I am not sure if that can be it either. My computer information says that I have 77.3% free space of memory left.

Any suggestions? Thank you.

 

[Data]

Hit Ctrl-Alt-Del and go to Task Manager's Processes tab, click on CPU column tag twice to have the process taking most of the processor's time on top. Report to the bridge with a list of top four processes and their corresponding CPU numbers.

 

[Uno]

reformat.

 

[gynecologist]

I'd love to know what your processes are.. Please post them in here if you can.

You can check out what they are here

http://www.neuber.com/taskmanager/process/index.html

http://www.processlibrary.com/directory

 

[Kruser6]

Ok Data, I am not sure if I did exactly what you wanted me to do. Here are the numbers -

Iexplorer.exe - ranges from 95-99

iexplore.exe - 01

Tasmmgr.exe - 01


Thats the only ones that have numbers next to them

 

[Kruser6]

System Processes alg.exe audiodg.exe csrss.exe ctfmon.exe dllhost.exe dwm.exe explorer.exe internat.exe kernel32.dll logonui.exe lsass.exe lsm.exe mdm.exe mobsync.exe msmsgs.exe mssearch.exe mstask.exe penservice.exe regsvc.exe rundll32.exe sdclt.exe services.exe slsvc.exe slwinact.exe smss.exe spoolsv.exe svchost.exe system taskeng.exe wercon.exe winlogon.exe winmgmt.exe wmiexe.exe wmiprvse.exe wpcumi.exe wscntfy.exe wuauclt.exe wudfhost.exe
Application Processes ati2evxx.exe avguard.exe ccapp.exe ccevtmgr.exe ccsetmgr.exe ctagent.dll defwatch.exe dit.exe em_exec.exe ezsp_px.exe gearsec.exe hkcmd.exe htpatch.exe ieuser.exe iexplore.exe jusched.exe mcshield.exe mcvsescn.exe msascui.exe mspmspsv.exe navapsvc.exe navshext.dll nprotect.exe nvsvc32.exe nwiz.exe pctspk.exe point32.exe qttask.exe sidebar.exe smc.exe taskman.exe vsmon.exe webscanx.exe wisptis.exe wmpnetwk.exe wmpnscfg.exe
Malware Processes 2_0_1browserhelper2.dll alchem.exe belt.exe bridge.dll cmesys.exe gmt.exe istsvc.exe msbb.exe mslaugh.exe mxtarget.dll newdot~2.dll optimize.exe save.exe sp.exe twaintec.dll updmgr.exe winnet.dll wuamgrd.exe wupdater.exe
Other Processes acroiefavclient.dll acroiehelper.dll acroiehelper.ocx acrotray.exe atiptaxx.exe backweb-8876480.exe carpserv.exe cdac11ba.exe cdantsrv.exe crypserv.exe cthelper.exe ctsvccda.exe devldr32.exe ditexp.exe dlgli.exe dpmw32.exe iadhide.dll iadhide3.dll inetinfo.exe javaw.exe lexbces.exe loadqm.exe mmtask.tsk msdtc.exe msnmsgr.exe nerocheck.exe nhksrv.exe nmssvc.exe nopdb.exe nview.dll opware32.exe osa.exe osd.exe realsched.exe rmctrl.exe sdhelper.dll smagent.exe srvany.exe tempiadhide3.dll tfswctrl.exe updreg.exe wanmpsvc.exe wcmdmgr.exe webcheck.dll winampa.exe 1xconfig.exe acs.exe adobe gamma loader.exe agrsmmsg.exe asfsipc.dll asoehook.dll avgamsvr.exe avgemc.exe blank ccproxy.exe cfd.exe cli.exe cmdlineext.dll cmdlineext03.dll cpqset.exe ctdvddet.exe desrcas.dll dlashx_w.dll dlg.exe dslagent.exe dvdlauncher.exe eebsvc.exe firefox.exe frameworkservice.exe gamehook.dll googledesktopindex.exe googletoolbar1.dll googletoolbar2.dll googletoolbarnotifier.exe hpcmpmgr.exe hpgs2wnd.exe hpsysdrv.exe hpwuschd2.exe hpzipm12.exe iadhide4.dll iadhide5.dll idleproc.dll idrivert.exe iesdpb.dll iesdsg.dll igfxpers.exe igfxtray.exe incdsrv.exe ipodservice.exe isaddon.dll isafe.exe issch.exe ituneshelper.exe kbd.exe klg.dat lexpps.exe lgmoushk.dll lssrvc.exe lvcomsx.exe lxrjd31s.exe mim.exe motivesb.exe msgsys.exe msntb.dll mwsoemon.exe nvcpl.dll pcmservice.exe pdvdserv.exe pfc.sys prismxl.sys ps2.exe pxhelp20.sys quickset.exe recguard.exe regsrvc.exe runservice.exe s24evmon.exe sdchook.dll secdrv.sys smax4pnp.exe spbbcsvc.exe sqlservr.exe ssv.dll starwindservice.exe stmain.dll syntplpr.exe system idle tfswshx.dll tphkmgr.exe tpkmpsvc.exe tponscr.exe uaservice7.exe ulcdrsvr.exe update.exe viewbarbho.dll viewmgr.exe wdfmgr.exe winupdates.exe wltrysvc.exe wpdshserviceobj.dll wzcsldr2.exe wzshlstb.dll ycomp5_5_7_0.dll yiesrvc.dll yt.dll zcfgsvc.exe

 

[Kruser6]

reformat.

Would I lose everything I have on here?

 

[Kruser6]

Hit Ctrl-Alt-Del and go to Task Manager's Processes tab, click on CPU column tag twice to have the process taking most of the processor's time on top. Report to the bridge with a list of top four processes and their corresponding CPU numbers.

What does it mean to report to the bridge?

 

[tkim11]

Would I lose everything I have on here?

Yes. Your computer will be fresh like the day you got it. This should be your last step unless you could care less if your current files get deleted.

Your probably running like shit load of non-important applications - fucken windows loves that shit.

For now...
Go to run >> type in msconfig>> click on the very last tab -"startup" >> click on disable all cept the one that has to do with Antivirus. You have to restart your comp after doing this. When rebooting, your comp should reboot faster.

Now go to internet options and delte history, temp files, and cookies. Run your spyware and or adaware. If you dont have one buy Webroot spysweeper. Run that bitch and kill all your bullshit. Then run defrag - this one takes awhile. Run this and just watch a movie and come back. Finally, get more RAM for your comp. You should running at least 1GB RAM.

If all this doesnt help...may god be with you. Sike, copy the stuff you want to save in a CD and reformat that ******. Good luck

 

[Data]

Ok Data, I am not sure if I did exactly what you wanted me to do. Here are the numbers -

You got it.

Iexplorer.exe - ranges from 95-99

This trojan is the culprit. To remove it, restart to Safe Mode. The file is either in Windows or in Windows\System32 folder. It may be hidden, so if you do not see it, enable "Show Hidden Files and Folders" in Folders Options. Once done, restart and run free online virus scan at kaspersky.com. If it finds more infected files, save the results as a text file, go back to Safe Mode and delete those files.

 

[Data]

What does it mean to report to the bridge?

That means go to the place where you can usually find me, sir.

 

[Data]

Malware Processes 2_0_1browserhelper2.dll alchem.exe belt.exe bridge.dll cmesys.exe gmt.exe istsvc.exe msbb.exe mslaugh.exe mxtarget.dll newdot~2.dll optimize.exe save.exe sp.exe twaintec.dll updmgr.exe winnet.dll wuamgrd.exe wupdater.exe

While in Safe Mode deleting iexplorer.exe, locate and delete these files too.

 

[Data]

Evidently, Norton Anti-Virus that you are running did not help you. Likely, it is obsolete, but it is crap anyway. Uninstall it. Buy Kaspersky Anti-Virus, the best upgrade for your computer, nothing is even close.

 

[Kruser6]

I just went back to look at the processes again and it is now showing an Image Name called

System Idle Process

User Name is under SYSTEM and its using 90-98 CPU while the iexplore.exe is using only 2-7 CPU

Any idea what that means?

 

[Data]

I just went back to look at the processes again and it is now showing an Image Name called

System Idle Process

User Name is under SYSTEM and its using 90-98 CPU while the iexplore.exe is using only 2-7 CPU

Any idea what that means?

That means the system is back to normal and 90-98% of CPU time is available.

 

[Kruser6]

Data - You have to forgive me, but I don't know that much about computers so I have a few questions -

Isn't the process of iexplore.exe just showing me that I am running internet explorer?

Also, how do get to the windows/system 32 folder to find the files?

-Then, how do I locate those Malware Processes that you told me to delete?

Thanks.

 

[Data]

Data - You have to forgive me, but I don't know that much about computers so I have a few questions -

Isn't the process of iexplore.exe just showing me that I am running internet explorer?

iexplore.exe is Internet Explorer indeed. iexplorer.exe is a malicious software masquerading as IE.

Also, how do get to the windows/system 32 folder to find the files?

system32 is one of the folders inside Windows folder. Note, Windows folder may also be called WINNT. It is usually located in the root directory of C: drive.

-Then, how do I locate those Malware Processes that you told me to delete?

Thanks.

Search C: drive for "All Files and Folders" and make sure you search including Hidden and System files and folders, these search options are available under "More advanced options".

 

[Romanowski]

data I like kaspersky for anti virus

what do you like for anti spyware?

I use Windows Defender free version currently

 

[Data]

data I like kaspersky for anti virus

what do you like for anti spyware?

I use Windows Defender free version currently

KAV is good for both, malware and spyware, you do not need anything else. However, or should I say moreover, it won't be telling you that nonsense about cookies being "critical objects" and such that clueless users are fond of seeing after running a scan.

 

[gynecologist]

Data

How easy is it to uninstall Norton? I heard Norton is a resource hog as well any truth to that sir?

Thanks in advance.