Wow - I expected some interested posts, but you never know which way some threads will go.
As you can see from Ox, we have built a very loyal customer base. We have done this by providing quality, trustworthy information in a technically advanced program. We are able to quickly add features that customers request, which gives them some 'ownership' in what we are building.
And what most of our customers have realized is that what we offer is the best overall package available. DB has some faster feeds, but other books have stepped up to the plate and are posting lines early and taking decent bets. And most of the feeds on our service are either equal to or faster than DB. So when you look at the overall picture, many feel that they get more from SportsOptions at a better price.
Not all feel this way, and the one thing that I will not do is question peoples preference. Some are always going to like DB or G&J, just like some prefer Pepsi over Coke.
The point of the thread was to point out that DB has lost focus on what got them here - their customers. All companies are in business to make money, but some are willing to do more and make less.