That ticket was a Bonus Play.. and was graded NO BET N/A SHORT...
huh?
I had this issue before as well. (at BETCRIS) I placed a Bonus Play wager on Boxing, and the fight was canelled.
I had to call back and get the Bonus Play re-aplied to my account. it wasnt automatic.
So I guess in OMT's case the Bonus Play money should be returned to his Bonus Play account?