THE RX.COM WELCOMES BETWORKS!!!

[Betworks]

Spive

We do not attempt to hide the fact that we require ID from our customers. We are required to prove to our regulator that our clients are over 18. Official ID satisfies that requirement. Please note that you only need to provide the information once.

We are upfront in advising prospective customers that if you provide ID as soon as you sign-up, there will be no delays when you make a withdrawal in the future.

The same thing applies in respect of credit card deposits. If you use your credit cad to fund your account, we require a copy of the front and back of the card, for validation and to confirm that the card is in your possession.

We would be irresponsible if we did not do these fundamental checks.

 

[RPM]

betworks,

nothing wrong with using smart business practices to protect you from scammers.


BESIDES, WITH THE LINES YOU GUYS HAVE, WHO CARES ABOUT BONUSES ANYWAY!~

 

[SPIVE]

Appreciating your timely replies.
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>
With regard to, "A client may only withdraw the positive balance of the wagering account (i.e. the $50 credit is not able to be withdrawn)."

"We acknowledge that these particular conditions seem rather excessive." "Therefore we were required to come up with some fairly convoluted terms in order to be able to offer a modest sign-up bonus." <HR></BLOCKQUOTE>

Excessive and convoluted indeed as well as confusing. Please clarify for the forum, if you will, how the $50 credit (bonus) really works if it is "not able to be withdrawn."


The purpose of posting the ID requirement here, was done as a "proactive" measure for potential clients who do not read and/or understand your withdraw requirements, often coming here complaining about such a requirement upon initiating a withdraw request, which is delayed because the ID requirement wasn't met.

My suggestion to Betworks in avoiding potential future client misunderstandings, would be requiring the client's ID PRIOR to activating a wagering account.

As a potential client, I want to KNOW prior to opening any account that monies are immediately available for withdrawal upon request.

Would an email copy of such identification (DL or Passport, etc.) be acceptable? If not, please indicate ALL acceptable methods.


Awaiting your reply.

 

[PatrickMcIrish]

<<<<Would an email copy of such identification (DL or Passport, etc.) be acceptable? If not, please indicate ALL acceptable methods.>>>>

Yes Spive your DL is fine.

Because they are regulated by their government they have to do things a certain way. CanBet used to have some similar things, once you take care of it then you never have to think of it again. None of it is really a big deal so no need to panic or anything. I once did a book to book with CanBet and because of where they were they operated under a different set of guidelines and it wasn't done the way I expected.

In the long run any little thing you have to do is worth it IMO if you want to feel safe and let your balance run a little. This is one of the books I would let a little more sit in my accout than most. Happy to have a book here that has the players funds escrowed away.

 

[VG789]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by MrKennedy:
isnt this the book that was giving out 50 dollar accts a few months back?<HR></BLOCKQUOTE>

yes,and they paid anyone who rollovered them

Terrible software,low limits,but hell,these guys pay,and -107 is great.

 

[SPIVE]

I would also like to recommend to Betworks that rules, terms and conditions, which are governed by regulations have the corresponding government regulation section number included, where as the associated number would be in parenthesis, while clicking upon the associated number would direct the viewer to the actual government document section referenced.

 

[SPIVE]

I agree...
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> terrible software,low limits <HR></BLOCKQUOTE>

...and add 2-team 6-point NFL teasers at a price of -120 is extreme prop gouging as Canbet offers the same at even money odds.

With regard to software, I cannot comment on user-friendliness with regard to the navigation process of wager submission...although the color scheme is acceptable the font size is too large prohibiting game information to be displayed upon ONE line. Requiring two text lines for each MLB game, as an example, is awkward and an UN-friendly design, which certainly needs to be changed.

Question: Has Betworks ever lowered a punter's wagering limits? If so, what "specific" criteria was met, which instituted the reduction?

 

[Betworks]

Spive

The following is an extract from our FAQ's

"Do I need to provide any identification to Betworks?
Yes. When you establish your wagering account, we simply require a faxed photocopy of one form of ID. Acceptable proof of identity documents are either a valid drivers licence or passport. If you deposit via credit card we also require a faxed photocopy of the front and back of the credit card used and either a valid drivers licence or passport. Documents may be provided by e-mail, snail mail or facsimile (number is +61 2 6241 9211). You may commence betting immediately, however the proof of identity documents must be received before a withdrawal will be processed from your account."

The extract you posted above is taken from our Terms and Conditions. As part of our sign-up processes, you must accept these Terms and Conditions BEFORE your wagering account can be established. Therefore, you do know BEFORE you establish the account, that ID is required before a withdrawal will be processed.

In terms of the $50 betting credit bonus, as we are not permitted to impose roll-over requirements we developed the concept of providing a betting credit. This means that if you deposit $500, your account balance would show $500, but with the additional betting credit we provide, you could actually wager $550. In other words, you could take your account balance down to -$50.

If your wager was successful, you account balance would reflect the winnings. If you withdraw that amount, you could withdraw your account down to a balance of zero, but you could not withdraw the credit. If your first wager ($550) was a loser, your account balance would be -$50.

We would reset your account to zero (i.e. it cost us $50) so that next time you make a deposit you are starting from a nil balance.

I agree with your comments that the bonus arrangements are confusing. If safety and security and regulation were sufficient, we would not need to also try and offer bonuses.

In terms of the regulatory framework, please visit the website of the ACT Gambling and Racing Commission (www.gamblingandracing.act.gov.au). If you wish to see more about the legislative framework, we operate under the provisions of the ACT Race and Sports Bookmaking Act 2001 - (http://www.legislation.act.gov.au). (Go to Acts section and look up the Race and Sports Bookmakers Act) The detailed subordinate legislation that establishes and governs our activities can be found under the Disallowable Instruments section. As these instruments are somewhat fluid, we have not attempted to post direct links to our site.

I appreciate your suggestions.

[This message was edited by Betworks on June 06, 2003 at 04:10 AM.]

 

[areeff]

VERY solid.. great lines.. good service.

I must say that I had a strongly correlated parlay that they accepted and they paid it.

I ended up losing it later on baseball but they didnt try to cancel my wager or anything

I do have one question for betworks is the 500 dep 50 betting credit good on all deposits or just 1 per month as i play it every time i get the email only.

 

[SPIVE]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> In terms of the $50 betting credit bonus, as we are not permitted to impose roll-over requirements we developed the concept of providing a betting credit. This means that if you deposit $500, your account balance would show $500, but with the additional betting credit we provide, you could actually wager $550. In other words, you could take your account balance down to -$50. <HR></BLOCKQUOTE>

-Are you saying the software will allow one to wager MORE THAN the indicated account balance? Meaning, if I deposit $500 and the first wager is laying $500 at even money...it losses and the account balance now indicates $0, I can still wager $50? If this $50 wager (even money) should win, would I then be allowed to request a withdraw?

-Do you plan to modify your software to correct the issues cited?

-Has Betworks ever lowered a punter's wagering limits? If so, what "specific" criteria was met, which instituted the reduction?

-I did review the ACT Gambling and Racing Commission document, but could not associate which regulation corresponded to what rule, term or condition...thus, making the previously suggested enhancement to your software, which would link your rule, term and/or condition to the appropriate government regulation.

Example, I could not find the government regulation, which governs the $50 credit...please provide link with corresponding regulation section number.

-If you desire ACTION on the 2-team 6-point teaser props from those residing here...you will have to reduce your price from -120 to even money.

Thanks

 

[hamneggs]

Betworks

Good group of guys, good to see on board

Ran a few good promotions here some time ago

Should see more good stuff from Betworks

Betworks = A Class Act Welcome Aboard, ham

 

[Betworks]

Spive,

The $50 betting credit is just that. It is for those customers who have taken advantage of a specific bonus offering. It is not available to every single account. We physically adjust your account and allocate you a betting credit of $50, which allows you to bet your account to -$50. It is not a system fault.

We have squeezed several (no more than 10) customers in the past. By squeezing, I mean that we have reduced their betting limits to half of our established limits. The last example of this was several weeks ago when a new customer won over $20,000 from us in a two week period. We paid him in full without delay. I discussed the issue with him and indicated that we did not intend to close his account, just manage his action better by lowering his limits.

The criteria for this decision is an internal matter. As a general rule - we do not boot players.

I accept your suggestion regarding the linking of regulations with our rules etc. Please be aware that not every single action and process is governed by a specific government regulation. For example, The ACT's gambling code of practice (available from the Commission website) establishes broad guidelines regarding promotions and inducements (section 30). We have to ensure that anything we do is in accordance with the code - the code does not attempt to spell out everything that we can or cannot do. That would not be regulation - that would be strangulation.

Thank you for your feedback regarding teaser pricing.

 

[hamneggs]

Betworks-

I think that I am the only guy here that cannot log onto your site. I swear to you that I have never had this problem with any website. I enter betworks.com and it says "page cannot be displayed" Can you list the IP please? thanks

 

[Betworks]

MNX,

try https://www.betworks.com
try without the www
try 203.37.53.194
try http://megasports.com.au/ (our old name and "come in through the back door")

Are you able to access other Australian based sites (i.e. could there be a routing issue with your ISP?)
Is your ISP a WebTV type provider?

 

[Banned4Life]

re: Proof of identity

I had to fax Canbet a copy of my drivers licence to be able to bet on 2nd half lines (regulations again). I believe I would've had to send ID before requesting a withdrawl too. Many Caribbean books require you to send ID when withdrawing too and I've seen some complaints here before about this. At least BW requires this while opening the account and is up-front about this requirement.

Also back when they were giving the free 50s away there were some issues of some posters not being able to log in for some reason. Maybe someone can search and see how this was handled at the time.

 

[hamneggs]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Betworks:
MNX,

try https://www.betworks.com
try without the www
try 203.37.53.194
try http://megasports.com.au/ (our old name and "come in through the back door")

Are you able to access other Australian based sites (i.e. could there be a routing issue with your ISP?)
Is your ISP a WebTV type provider?<HR></BLOCKQUOTE>

Unfortunately none of those 4 options works, but thanks for trying.

I think that my ISP does offer Web Tv, but I certainly don't have it. I get into Canbet just fine.

 

[PatrickMcIrish]

Spive - knock it off. You're getting very close to making an ass out of yourself. If anyone ever wonders why most books refuse to even post in forums this is why. They can't win. If they try and come when there is legit stuff they get bogged down in this sort of foolishness. Here is a poster who's claim to fame is "all Costa Rican books should be avoided" yet now he is harrassing a book in the most regulated off-shore area of the world. If you are concerned about getting paid and cheap juice this is the book for you. If not we understand, play elsewhere.

I normally like what this guy has to say but this show he puts on for us all gets old book after book. There will always be a couple who thinks they are showing how smart they are by going through this routine. Anything for attention. If you want to know why books don't post here I can't script a better example than this. This guy raises a stink about CR books and how dangerous they are and how he worries about getting paid. Bring in one of the safest books in the world and now he is harrassing them for a link to the specific government regulations on how they are to handle a $50 dollar bonus they want to give away. Or anything else he can come up with....

I apologize on behalf of this gentleman and thank you for the patience you have shown to this point BetWorks. I sincerely hope you don't stop posting here and handling the players concerns but unfortunately we would understand. I wouldn't go through this silliness either if I had a business to run. Very classy book to say the least.

 

[PatrickMcIrish]

Hammy - you tried just betworks.com? I just was there and put in some wagers without a problem. Clear out your saved stuff and then try it....

 

[Betworks]

Patrick,

Thanks. I am happy to provide as much information as possible to illistrate the differences between our licensing and regulatory background to that of many of our competitors.

I will leave it at that...

 

[Betworks]

Ham,

Canbet is now hosted out of the UK