I think there is an important lesson to be learned from all of this. A deal is not always a deal, especially when a sportsbook can go into one's account and seize their funds.
Jake got more than he asked for, plain and simple. He should have researched this player's history before he offered him a bonus, plain and simple. Now because of his screw up, and because he can, he is taking away that player's bonus, because he is not considered a "square."
Jake, you screwed up. We all make mistakes, it's part of business. If you are a man of integrity, you will pay the man his bonus, providing he meets the rollover requirements. If not, you and SportsBet are no better than any other nickel and dime fly by night sportsbook operation.
Chalk