I have had these problems with Sportingbet.
In my experience what happens is when attempting to place the bet the "page can not be displayed" message comes up.
Because of this a confirmation number is not obtained. The account funds are reduced by the attempted stake at which point a gambler could assume the bet is on.
However if you check your account history the bet will not appear in the open bets section. The funds are then re-credited to your balance as the attempted bet appears to fail.
In cases where I have received a bet confirmation number I have NEVER had a problem. Once I have this number and the bet is shown in the open plays then the bet is on.
I do not believe that this is part of any deliberate attempt by Sportingbet to defraud customers. I do agree, however, that this is a SERIOUS glitch in their software and their lack of action in sorting it out shows them in a very poor light.
It should not be up to the bettor to have to work out the idiosyncrasities of their software before he knows if he has a bet on or not.
My advice would be to always check your open plays and once it appears in there the bet is on.
In my experience what happens is when attempting to place the bet the "page can not be displayed" message comes up.
Because of this a confirmation number is not obtained. The account funds are reduced by the attempted stake at which point a gambler could assume the bet is on.
However if you check your account history the bet will not appear in the open bets section. The funds are then re-credited to your balance as the attempted bet appears to fail.
In cases where I have received a bet confirmation number I have NEVER had a problem. Once I have this number and the bet is shown in the open plays then the bet is on.
I do not believe that this is part of any deliberate attempt by Sportingbet to defraud customers. I do agree, however, that this is a SERIOUS glitch in their software and their lack of action in sorting it out shows them in a very poor light.
It should not be up to the bettor to have to work out the idiosyncrasities of their software before he knows if he has a bet on or not.
My advice would be to always check your open plays and once it appears in there the bet is on.