"I want service not lower prices"
and I agree with that but there is also people who can't/doesnt want to pay more for how it is already, the best thing that could happen is that they allow another company(ies) and that they regulate their prices somehow (not sure how to do that , all the ideas I have heard dont work) so that both kinds of service exist
ICE if you want
private if you want
same with the internet
with the power thats a whole different story as you cant really have more than one electrical company that runs the circus, in paper there are a bunch of subcompanies that sell power to ICE, in reality none of them are really big projects and a HUGE company is necessary to make the big investments
the thing that as you noted scares ticos is the possibility of another company coming here with millions of dollars, invest, lower the fares temporarily (if necessary) and then once the competition is done and they dominate the market, put the prices so high that only the rich can afford it
so thats it, I guess if they would say
"you can deal with ICE if you want, however if you want better service, installed by tomorrow, no bs etc but at a higher rate then ......deal with abc inc or whatever" would be great, thats how I would like it