Thank you for contacting support.
Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we'll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you.
Please hold for the next available operator to respond.
You are now chatting with 'Rita Newman'
Rita Newman: Hi Ben. My name is Rita, how are you today?
Ben: good how are you?
Rita Newman: I'm great, thank you. How can I help you today?
Ben: I'm trying to install DNN onto one of my websites.. and I keep getting an error.
Rita Newman: I apologize for any inconvenience this has caused you.
Rita Newman: Could you please provide me with the exact URL of the web page in which you are receiving the error?
Ben: I'm trying to install from the webhost4life control panel
Rita Newman: Please provide me the steps to replicate the issue.
Ben: from the control panel I go to "Site Admin"
Ben: click on "Free .NET Plug-ins"
Ben: then I click on the button "Go Install This" under the .Net Nuke 5.0.1 section
Ben: I click next on the next page... then select the site oxenhouse.com to install to.
Rita Newman: Please provide me the URL of the control panel where you find the 'Site Admin'.
Ben: https://controlpanel.mysite4now.com/wcp/accountlogindirectx.asp
Ben: from the webhost4life control panel.
Rita Newman: Okay.
Rita Newman: Please provide me the login information to log into the account.
Ben: you can't access my account?
Rita Newman: May I place you on hold while I look into this for you? I should have some more information regarding your issue in 4-5 minutes.
Rita Newman: Thank you for holding.
Rita Newman: Please let me know the error message which you have received.
Ben: the page doesn't load now.
Ben: hold on
Rita Newman: Okay.
Ben: webhost4life is the worst hosting company on the planet by the way.
Rita Newman: Ben, I apologize for the trouble. Can you please let me know the error message?
Ben: I'm trying to load the page again and it is broken
Rita Newman: Could you please clear your browser cache and cookies before accessing the URL?
Ben: The error I get is "Error - SQL338.mysite4now.com"
Rita Newman: Okay.
Rita Newman: Please let me know the domain name where you are trying to install the applicaiton.
Ben: oxenhouse.com
Rita Newman: Okay.
Rita Newman: May I place you on hold while I look into this for you? I should have some more information regarding your issue in 4-5 minutes.
Ben: sure
Rita Newman: Thank you for your patience. I am still looking into your issue. Can you please hold for another 2 to 3 minutes?
Ben: sure.. take a coffee break if you need.
Rita Newman: I appreciate your patience. I am researching on the issue but I will return in 4-5 minutes with some more information.
Ben: ok... refill that coffee on the way.
Rita Newman: Thank you for your patience. I will be back with some more information in 4 to 5 minutes.
Ben: I bet you will.
Ben: coffee must be good.
Ben: "Rita"
Rita Newman: Thank you for holding.
Rita Newman: I'm sorry, in order to assist you, I am going to have to ask a member of our team who specializes in this issue to take care of this for you.
Rita Newman: You can view the ticket number and the status of the ticket at:
Rita Newman: http://www.webhost4life.com/support/
Ben: by the way... webhost4life has the worst tech support on the planet.
Rita Newman: Ben, I have tried to fix the issue. I am really sorry.
Rita Newman: I need to forward your issue to the specialists.
Rita Newman: Is there anything else I can assist you with today?
Ben: fix my website.. that's how you can assist me today.
Ben: you retard.
Ben: "Rita" my ass.. you are probably some fuck bag in India aren't you?
Ben: Rita Newman sounds like a nice American name.. but I'm sure it's Abibabi Haaallalala from some shit ass country...
Rita Newman: I understand that you are upset and I am here to help you, however, it makes it difficult for me to help if you continue to use that kind of language.
Rita Newman: One of our specialists will contact you as soon as possible.
Rita Newman: Thank you for chatting with us. Please feel free to contact us at any time. We are available 24x7.
Ben: This tech support has said that AT LEAST 7-8 times before and NO FUCKING "SPECIALIST" has EVER contacted me... EVER.
Rita Newman: Bye!
Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we'll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you.
Please hold for the next available operator to respond.
You are now chatting with 'Rita Newman'
Rita Newman: Hi Ben. My name is Rita, how are you today?
Ben: good how are you?
Rita Newman: I'm great, thank you. How can I help you today?
Ben: I'm trying to install DNN onto one of my websites.. and I keep getting an error.
Rita Newman: I apologize for any inconvenience this has caused you.
Rita Newman: Could you please provide me with the exact URL of the web page in which you are receiving the error?
Ben: I'm trying to install from the webhost4life control panel
Rita Newman: Please provide me the steps to replicate the issue.
Ben: from the control panel I go to "Site Admin"
Ben: click on "Free .NET Plug-ins"
Ben: then I click on the button "Go Install This" under the .Net Nuke 5.0.1 section
Ben: I click next on the next page... then select the site oxenhouse.com to install to.
Rita Newman: Please provide me the URL of the control panel where you find the 'Site Admin'.
Ben: https://controlpanel.mysite4now.com/wcp/accountlogindirectx.asp
Ben: from the webhost4life control panel.
Rita Newman: Okay.
Rita Newman: Please provide me the login information to log into the account.
Ben: you can't access my account?
Rita Newman: May I place you on hold while I look into this for you? I should have some more information regarding your issue in 4-5 minutes.
Rita Newman: Thank you for holding.
Rita Newman: Please let me know the error message which you have received.
Ben: the page doesn't load now.
Ben: hold on
Rita Newman: Okay.
Ben: webhost4life is the worst hosting company on the planet by the way.
Rita Newman: Ben, I apologize for the trouble. Can you please let me know the error message?
Ben: I'm trying to load the page again and it is broken
Rita Newman: Could you please clear your browser cache and cookies before accessing the URL?
Ben: The error I get is "Error - SQL338.mysite4now.com"
Rita Newman: Okay.
Rita Newman: Please let me know the domain name where you are trying to install the applicaiton.
Ben: oxenhouse.com
Rita Newman: Okay.
Rita Newman: May I place you on hold while I look into this for you? I should have some more information regarding your issue in 4-5 minutes.
Ben: sure
Rita Newman: Thank you for your patience. I am still looking into your issue. Can you please hold for another 2 to 3 minutes?
Ben: sure.. take a coffee break if you need.
Rita Newman: I appreciate your patience. I am researching on the issue but I will return in 4-5 minutes with some more information.
Ben: ok... refill that coffee on the way.
Rita Newman: Thank you for your patience. I will be back with some more information in 4 to 5 minutes.
Ben: I bet you will.
Ben: coffee must be good.
Ben: "Rita"
Rita Newman: Thank you for holding.
Rita Newman: I'm sorry, in order to assist you, I am going to have to ask a member of our team who specializes in this issue to take care of this for you.
Rita Newman: You can view the ticket number and the status of the ticket at:
Rita Newman: http://www.webhost4life.com/support/
Ben: by the way... webhost4life has the worst tech support on the planet.
Rita Newman: Ben, I have tried to fix the issue. I am really sorry.
Rita Newman: I need to forward your issue to the specialists.
Rita Newman: Is there anything else I can assist you with today?
Ben: fix my website.. that's how you can assist me today.
Ben: you retard.
Ben: "Rita" my ass.. you are probably some fuck bag in India aren't you?
Ben: Rita Newman sounds like a nice American name.. but I'm sure it's Abibabi Haaallalala from some shit ass country...
Rita Newman: I understand that you are upset and I am here to help you, however, it makes it difficult for me to help if you continue to use that kind of language.
Rita Newman: One of our specialists will contact you as soon as possible.
Rita Newman: Thank you for chatting with us. Please feel free to contact us at any time. We are available 24x7.
Ben: This tech support has said that AT LEAST 7-8 times before and NO FUCKING "SPECIALIST" has EVER contacted me... EVER.
Rita Newman: Bye!
