The Pig said:
I ran the program but it appears everything is fine...problem persists...I also ran a registry scan, virus scan, etc. any other ideas?
Are you the administrator or just the user of the computer.
There is another folder within the Application Data folder that holds profile info., etc. This should also be deleted. This folder does not always get deleted when you uninstall a software. It is recommemded that you manually delete this folder before reinstalling the software again.
So, uninstall the software again, go into the application data folder and delete the folder. Note: I don't know if your an administrator or a user. The administrator portion of the below will change to the user.
After, reinstall.
C:\Documents and Settings\Administrator\Application Data\Mozilla
Good luck..