BookMaker Issues: Improper/Inconsistent Grading (CAUTION betting MLB @ BookMaker)

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Even DONKS win sometimes... Right?
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I'm curious to know if anyone else has been betting MLB Exhibition games on Bookmaker and seen something similar.

I got back on Bookmaker recently and in just these last couple months, I have already reached Diamond status for the year (highest level). There is 0% chance I place another dollar on these exhibition games at Bookmaker and now will have to seriously consider taking 100% of my business away from them (I was planning to use them as my main book all year and going forward).

I am very familiar with the new baseball rules at BM and at various other books across the industry, ACTION wagers, need to go 8.5/9 innings for MLs now, etc. Fully aware.

In these exhibition games, the games are playing out outside of normal rules.. Teams are batting with pinch hitters out of order, 10 hitters in lineup, innings ending on a pitch count rather than having three outs made or even extending beyond three outs in some cases.. I've watched a trio of games in the last couple days and in every one of them I saw at least one inning where the inning ended once the pitcher reached a pitch count, even if there weren't three outs in the inning.

By rule, would this mean that the inning was never completed, and therefore ensure that the game cannot complete the 9 full innings required to make the game complete and the bet eligible for grading? You'd think no, seems crazy, right? Literally all these games would have to be cancelled with no action. Clearly that's not what's happening, as the inning was still played, but there is an understanding between the teams as to what parameters "complete" the inning. Very often in this stretch of exhibition, it has been a pitch count that completed the inning.

That's where my gripe is. I had the Astros today in their 15-6 rout. The bottom of the 9th was played, multiple batters, multiple outs recorded. The reliever pitching hit his pre-determined pitch count that the teams agreed would end the inning at that point, just like any other inning in any of these other games. 15-6 final, 9 innings. My bets were all graded winners on all books, including Bookmaker initially.

A couple hours later I notice my BM balance much lower. They had changed the bet to no action, saying that the game was not completed. Now look, if that was how they consistently graded every game in the same manner, I would have no problem with that. But this is an exception to their own practice. This is happening in MOST exhibition games, and I guarantee you they are not cancelling the majority of games. Because a pitcher happens to hit a pitch count in the bottom of the 9th with 2 outs in a 9 run blowout this one time they deem the entire game incomplete and revoke my winnings? Absolutely infuriating and certainly inconsistent with how they've been grading the exhibition games. The inning number should not matter in this instance, either the inning is complete or it's not, either the game is complete or it's not. Yu Darvish gave up 5 runs in the 1st against the Sox and they called the inning prematurely due to pitch count and did not complete it by making three outs. Did they grade the wagers on that game, or were those no action? They didn't complete 9 full innings by the same measure as the Astros game. It happened again today in the Nats/O's game (these are just the ones I've watched). I'm sure this is happening in a handful of these exhibition games daily and I guarantee you that they are not being graded consistently.

Had it been an unlucky rainstorm, so be it, that happens. Had I been on the losing side, I would certainly be happy with the apparent gift but acknowledge the feeling of having made out like a bandit. The inconsistent /incorrect judgement call on the grading is what I take issue with. When the game ended, I tried to think about if I was on the losing side and how I would expect it to be graded. Because of the reasons stated, I fully would've expected a loss. All other books graded the wagers on this game. BookMaker did as well, initially, but was the only one to then revoke the winnings. I'd love to know if losing bettors were refunded (I fully would expect so), but nonetheless, if they aren't cancelling wagers for all games with any single inning that ends without three outs recorded, they are inconsistent angle shooters in my book, and that is despicable and infuriating. I rarely post anymore and have never made a post like this, but this has to be one of the most disappointing experiences I've ever had with a sports book and I can't help but feel like I've absolutely been robbed of a good sum of money. Absolutely sick to my stomach and extremely disappointed with BookMaker. I do not feel I can trust them.
 

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We are all going to be at the mercy of arbitrary decisions for many sports as situations like this will often come up. That's part of the risk of betting on exhibition games, in any sport, and we can never expect the decisions to go the way of the player.
 

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I have a fun story with Bookmaker.

I played there from 2008 to 2020, recently closed my account around April of this year.

One reason I closed my account, although there are dozens, is that they scam you on BITCOIN deposits. I mostly deposit with BITCOIN, so I would guess I've made 100 or more bitcoin deposits there in my life. In those 100 deposits, I've been awarded slightly less a total of 15 times. I counted each individual time. What I mean by this, is that when I send BITCOIN, it'll say I'm sending $5000 from my account, and I'll type in $5000 and then it'll ask for exactly the amount of bitcoin that is $5000... I send the exact amount immediately, and then BOOKMAKER credits me with $4982. No big deal, right?

Here's the part where they prove how unethical they are, or how incompetent, either way. They told me the reason for this is the difference in value in BITCOIN from the time they receive it with 3 confirmations vs the time when I send it. If that were the case, wouldn't it be 50/50 whether the value of BITCOIN would rise or fall in the confirmation window?

Yet in 100 deposits, I've never been credited with MORE than I sent, so I've never got $5018 from a $5000 sent.

I asked them about this, and they basically insulted me for calling them out on an unethical practice.

Ironically, they called me a "small time bettor" because I only deposit $5000 or so at a time. And then when Coronavirus hit, they limited my account to $3000 withdrawals per week. I'm a small time bettor because I only deposit $5000 at a time, but then they limit my account to $3000 withdrawals TOTAL per week?

They can eat my asshole. Bunch of incompetent weasel fucks.
 
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I'm curious to know if anyone else has been betting MLB Exhibition games on Bookmaker and seen something similar.

I got back on Bookmaker recently and in just these last couple months, I have already reached Diamond status for the year (highest level). There is 0% chance I place another dollar on these exhibition games at Bookmaker and now will have to seriously consider taking 100% of my business away from them (I was planning to use them as my main book all year and going forward).

I am very familiar with the new baseball rules at BM and at various other books across the industry, ACTION wagers, need to go 8.5/9 innings for MLs now, etc. Fully aware.

In these exhibition games, the games are playing out outside of normal rules.. Teams are batting with pinch hitters out of order, 10 hitters in lineup, innings ending on a pitch count rather than having three outs made or even extending beyond three outs in some cases.. I've watched a trio of games in the last couple days and in every one of them I saw at least one inning where the inning ended once the pitcher reached a pitch count, even if there weren't three outs in the inning.

By rule, would this mean that the inning was never completed, and therefore ensure that the game cannot complete the 9 full innings required to make the game complete and the bet eligible for grading? You'd think no, seems crazy, right? Literally all these games would have to be cancelled with no action. Clearly that's not what's happening, as the inning was still played, but there is an understanding between the teams as to what parameters "complete" the inning. Very often in this stretch of exhibition, it has been a pitch count that completed the inning.

That's where my gripe is. I had the Astros today in their 15-6 rout. The bottom of the 9th was played, multiple batters, multiple outs recorded. The reliever pitching hit his pre-determined pitch count that the teams agreed would end the inning at that point, just like any other inning in any of these other games. 15-6 final, 9 innings. My bets were all graded winners on all books, including Bookmaker initially.

A couple hours later I notice my BM balance much lower. They had changed the bet to no action, saying that the game was not completed. Now look, if that was how they consistently graded every game in the same manner, I would have no problem with that. But this is an exception to their own practice. This is happening in MOST exhibition games, and I guarantee you they are not cancelling the majority of games. Because a pitcher happens to hit a pitch count in the bottom of the 9th with 2 outs in a 9 run blowout this one time they deem the entire game incomplete and revoke my winnings? Absolutely infuriating and certainly inconsistent with how they've been grading the exhibition games. The inning number should not matter in this instance, either the inning is complete or it's not, either the game is complete or it's not. Yu Darvish gave up 5 runs in the 1st against the Sox and they called the inning prematurely due to pitch count and did not complete it by making three outs. Did they grade the wagers on that game, or were those no action? They didn't complete 9 full innings by the same measure as the Astros game. It happened again today in the Nats/O's game (these are just the ones I've watched). I'm sure this is happening in a handful of these exhibition games daily and I guarantee you that they are not being graded consistently.

Had it been an unlucky rainstorm, so be it, that happens. Had I been on the losing side, I would certainly be happy with the apparent gift but acknowledge the feeling of having made out like a bandit. The inconsistent /incorrect judgement call on the grading is what I take issue with. When the game ended, I tried to think about if I was on the losing side and how I would expect it to be graded. Because of the reasons stated, I fully would've expected a loss. All other books graded the wagers on this game. BookMaker did as well, initially, but was the only one to then revoke the winnings. I'd love to know if losing bettors were refunded (I fully would expect so), but nonetheless, if they aren't cancelling wagers for all games with any single inning that ends without three outs recorded, they are inconsistent angle shooters in my book, and that is despicable and infuriating. I rarely post anymore and have never made a post like this, but this has to be one of the most disappointing experiences I've ever had with a sports book and I can't help but feel like I've absolutely been robbed of a good sum of money. Absolutely sick to my stomach and extremely disappointed with BookMaker. I do not feel I can trust them.

That’s just fucking redonkulous, tough to trust a book like that moving forward, they screwed me on a horse racing payout back 10 years ago or so, took my money elsewhere. A bunch of condescending crooks, will poor customer service. I hit a nice tri at Gulfstream for about $500, somehow they cancel bet, saying was after Race started, I explained, there are 2 other bets after this tri, bet same race you graded as losses, shouldn’t they be credited back. Wish I saved the information and chat line, crookmaker.
 

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Not the case but I did have a part in the book going uphill at one time....

Daammnnn..I never knew you worked for Bookmaker.

I haven't been paying attention to the exhibition rules.
Had no idea they were on pitch limits. I was planning on using BM once the regular season started. Now having second thoughts.
 

Even DONKS win sometimes... Right?
Joined
Apr 4, 2008
Messages
7,646
Tokens
We are all going to be at the mercy of arbitrary decisions for many sports as situations like this will often come up. That's part of the risk of betting on exhibition games, in any sport, and we can never expect the decisions to go the way of the player.

I think there should be a reasonable expectation of consistency in grading of said games/wagers. The precedent had been set that innings complete by way of pitch count are completed innings. Therefore, it should apply to every inning 1 through 9 in any game. This was a one off exception to the standard practice, retroactively revoking rightfully earned winnings. This was theft.
 

Even DONKS win sometimes... Right?
Joined
Apr 4, 2008
Messages
7,646
Tokens
I have a fun story with Bookmaker.

I played there from 2008 to 2020, recently closed my account around April of this year.

One reason I closed my account, although there are dozens, is that they scam you on BITCOIN deposits. I mostly deposit with BITCOIN, so I would guess I've made 100 or more bitcoin deposits there in my life. In those 100 deposits, I've been awarded slightly less a total of 15 times. I counted each individual time. What I mean by this, is that when I send BITCOIN, it'll say I'm sending $5000 from my account, and I'll type in $5000 and then it'll ask for exactly the amount of bitcoin that is $5000... I send the exact amount immediately, and then BOOKMAKER credits me with $4982. No big deal, right?

Here's the part where they prove how unethical they are, or how incompetent, either way. They told me the reason for this is the difference in value in BITCOIN from the time they receive it with 3 confirmations vs the time when I send it. If that were the case, wouldn't it be 50/50 whether the value of BITCOIN would rise or fall in the confirmation window?

Yet in 100 deposits, I've never been credited with MORE than I sent, so I've never got $5018 from a $5000 sent.

I asked them about this, and they basically insulted me for calling them out on an unethical practice.

Ironically, they called me a "small time bettor" because I only deposit $5000 or so at a time. And then when Coronavirus hit, they limited my account to $3000 withdrawals per week. I'm a small time bettor because I only deposit $5000 at a time, but then they limit my account to $3000 withdrawals TOTAL per week?

They can eat my asshole. Bunch of incompetent weasel fucks.

That's interesting. Every time I've deposited with them with Bitcoin I always get the full credit to the penny. Interestingly, that is not the case at 5Dimes. I also always send nearly immediately after generating a deposit, not sure if that has anything to do with it. Maybe it was an older thing that they've since changed.
 

Even DONKS win sometimes... Right?
Joined
Apr 4, 2008
Messages
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Tokens
That’s just fucking redonkulous, tough to trust a book like that moving forward, they screwed me on a horse racing payout back 10 years ago or so, took my money elsewhere. A bunch of condescending crooks, will poor customer service. I hit a nice tri at Gulfstream for about $500, somehow they cancel bet, saying was after Race started, I explained, there are 2 other bets after this tri, bet same race you graded as losses, shouldn’t they be credited back. Wish I saved the information and chat line, crookmaker.

Man, that sounds terrible.. Sorry to hear that. And yes, absolutely terrible customer service. Infuriating.
 

Even DONKS win sometimes... Right?
Joined
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Messages
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Daammnnn..I never knew you worked for Bookmaker.

I haven't been paying attention to the exhibition rules.
Had no idea they were on pitch limits. I was planning on using BM once the regular season started. Now having second thoughts.

Safe to say that pitch counts ending innings wont be an issue in the regular season, but know that if you do bet MLB on Bookmaker, they changed their rules this year. All bets are action (no listed pitchers), and games must go 8.5/9 innings to be official for even MLs (not just RLs and totals). If you bet the Yankees last night on Bookmaker (game called in the 6th due to a rain out), you would not have been paid out for what would've been a winner on most other books.
 

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Honestly man you are bitching about the #1 offshore sports book on earth that’s available to Americans .

I understand your frustration with this exhibition baseball mess but this is honestly a lose/lose situation for both the book and you .

There is really no correct way to grade these games in they situation .

Your first solution to the problem was a good one , but your 2nd solution sucks .


Just stop betting preseason baseball (which is now over anyway) and problem solved .

Your 2nd solution really sucks.

Leaving bookmaker .

If you want to take your business to an inferior sports book to book maker be my guest but don’t expect me to feel sorry for you when you start a thread in 3 months when xyz sports book dont pay you .
 

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I wish Massachusetts would hurry up and legalize betting on sports. I guess all those bookies from Revere have a very powerful lobby. I'm down to two offshore outs, and bookmaker is one of them. Seeing them dropped from Don Best doesn't bode well.
 

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