I'm having and absolutely horrible experience with BetCris. I made an initial deposit there 2 weeks ago. Won a little bit the first few days, never got my initial deposit bonus. I used the live help option and she said I didn't claim it in time? WTF are you talking about? I never received an e-mail or anything from these pricks. So I said I was going to withdrawal my initial deposit still leaving my winnings in there. She then says she can give me the deposit bonus as long as I don't withdrawal any money. What a fuckin joke.
Then today, at 3:30pm EST I go to make another withdrawal because I won 4X my initial deposit (and I want to get it to a sportsbook that has a clue), but nothing happens??? WTF again!?!?!? So I go to live help again and she says they only accept payouts from 9-3pm EST. This is from their website: Payouts are processed Mon-Fri, 9-5pm EST.
I said why does the website say 5pm??? She says, Oh thanks for letting us know about the mistake, I'll let management know. You can cashout on Monday.
What a fuggin joke of a site. I'll never do business there again, and I hope none of you get trapped over either.
Then today, at 3:30pm EST I go to make another withdrawal because I won 4X my initial deposit (and I want to get it to a sportsbook that has a clue), but nothing happens??? WTF again!?!?!? So I go to live help again and she says they only accept payouts from 9-3pm EST. This is from their website: Payouts are processed Mon-Fri, 9-5pm EST.
I said why does the website say 5pm??? She says, Oh thanks for letting us know about the mistake, I'll let management know. You can cashout on Monday.
What a fuggin joke of a site. I'll never do business there again, and I hope none of you get trapped over either.