My account got suspended due to inactivity. Interesting move being no other site does this but whatever. I decide I want to deposit so go to live chat. The live chat person tells me the only person who can help is Tony and he is not available. I ask when I can speak to him and am told to just keep trying, he doesn't have a schedule. What kind of a business model is this?
Just the way it is. They have always been reasonable with me.
When was last deposit? Over a year.. two years?
I wouldn't worry about it.
Also, a lot of people get confused with the American business model. Ie, an American customer will shit on any company offering a service and then go cry like a bitch to the media or whatever..... do that with Tony and he'll shut your ass down. Like it should be.
When was last deposit? Over a year.. two years?
I wouldn't worry about it.
Also, a lot of people get confused with the American business model. Ie, an American customer will shit on any company offering a service and then go cry like a bitch to the media or whatever..... do that with Tony and he'll shut your ass down. Like it should be.
I can't speak for Tony or 5Dimes but I have heard that most employees don't know his schedule and he just comes and goes
But I also believe he doesn't have to be physically in the office for him to jump on a call or Live Chat. ( I could be wrong )
I would try after 5pm, and just go to chat and ask for him, not there, just try again
But I also believe he doesn't have to be physically in the office for him to jump on a call or Live Chat. ( I could be wrong )
I would try after 5pm, and just go to chat and ask for him, not there, just try again
Just like a credit card company, if you don't use your credit card for a year or more, they will close your account.
But I've never heard of a sports book doing this.......
But I've never heard of a sports book doing this.......
tony is a supreme being and his pet peeve is any customer who is a chronic withdrawer. if you are not guilty of that he may let you back. his motto is "just leave it in". he abhors anyone who withdraws on a monday and then re-deposits on a friday. do not treat him like a local and you will stay on his good side, which matters.
They simply stopped processing credit card deposits from me out of the blue, no reason ever given. Told me I had to use some other method and that's that
NEVER HAD ONE SINGLE ISSUE WITH ANY OF MY CARDS OR DEPOSITS
The theory is that since I did in house transfers to other peoples' accounts, probably as many as 15 or more fellow RXer's, I may have been linked to a bad account. A little research or a single conversation should be able to figure that out, but they obviously just don't care and are too damn lazy to figure it out
Customer service = F
And I was a big advocate for their site before this bullshit, now I'd advise to stay away if only because they treat people like assholes
Local - on line
Local - old guy, although haven't used him in months
active accounts Bovada & Bookmaker, I'll use some offshore acct come football season
then again, legalize sports wagering might change a lot of things
